My only feedback would be for Santa to be more engaging & “jolly” with the children, especially when taking photos (would’ve been nice if he’d asked them what they wanted for Christmas etc), but, overall, the best Santa experience we’ve had. Well done!
@JohnLewisRetail just wanted to say a massive well done to your staff at your branch at @westfieldstrat. My family (3c & 2a) went for Tea With Santa yesterday and they had a the most wonderful time. Thanks so much to Waffles & Peppermint the Elves, Sue and all those involved.
@WhatsApp why is it so hard to stop hackers who have gained access to your account? This is a serious security feature that needs to be addressed. You should be able to verify your account in an emergency without having to wait 11 hours for a call or sms. No good
@TGIFridaysUK massively impressed by the service I received at your London 02 branch today. Both Chloe (who served our table) and the manager Martin really went above and beyond to ensure we had a wonderful evening. Perhaps the best service I’ve received at any restaurant!
Don’t you check if drivers actually make it to their destination? Or do you not care about the safety of your customers? He was rude, angry and dangerous and yet was still able to claim the fare. This is unacceptable. I’m not happy, I would like to make an official complaint.
@Uber today one of your drivers actually endangered my life. He was angry, unprofessional and dangerous. He was consistently doing 52mph in 20 & 30mph zones. When I asked him to slow down, he stopped on a double yellow line and actually told me to get out.
I asked him to find somewhere safe (rather than the middle of a busy road), got out of the car for my own safety, and called another Uber. This dangerous driver then claimed he delivered me to my destination! He dropped me in the middle of nowhere! How is he able to do this?
@CWOA how will you manage your staffing levels with the impending train strikes announced next week? I don’t want to come and find that have the attractions are closed due to poor staffing! Thanks
YOU won’t upgrade her without charging a fortune. YOU won’t downgrade her to Economy and refund the difference for the Premium Economy flight she paid for. So what will YOU do? She’s a 70 year old widowed pensioner who needs to get home to the UK to see a Doctor. MAKE. IT. RIGHT.
@British_Airways I’ve called FIVE times today, every time your customer service advisor cuts me off. YOU cancelled the flight now my 70 year old mother is stranded. YOU have no flights available to get her back home to the UK. YOU need to make it right. Absolutely DISGRACEFUL.
@British_Airways No. This is a BA service and a BA failure. The assistance did not arrive on time so she missed her flight. She had to wait 15 hours for the next one. She was only given a £20 voucher for food, but no one to help her get it. She is 70 years old and can barely walk. Shameful.
@British_Airways I booked special assistance for my mother with mobility issues. It arrived so late she missed her flight. Now she is stuck at LHR airport for 12+hours waiting for a @VirginAtlantic flight. She’s had no compensation, no help at all. She’s 70 years old. Disgraceful
@VodafoneUK Absolutely outstanding service from Esra today. After receiving terrible service from Darren, I called back to cancel my Vodafone contract and spoke to Esra. She was so helpful & restored my faith in Vodafone. Please train all your staff to treat customers this way!
@Royal_Greenwich should be ashamed of yourself! My son had an amazing opportunity to be in a music video with Sony, will your council help with the licensing? No. But all the children in @LewishamCouncil were able to have the licences rushed through next day! Absolute disgrace