Like I pointed out in my original complain, “I don’t have an active card” Carr has expired since March 2018 but I am still being charged monthly. First bank is not the only bank I use my other banks don’t charge me a card maintenance fee. Are they not under the same CBN?
Hello @EXCLUSIVECHIC, thank you for contacting us, we empathize with you on the issue raised. Kindly be advised that the card maintenance fee is in line with CBN directive for active cards linked to an account. 1/2
@FBN_help hello, I would you guys to please deactivate the AtM monthly maintenance fee of N52.50 on my account.I don’t even have an atm. I need all amount deducted refunded. Thank you.