@sanreddy7@md_hgcl@PDORR_HMDA@HMDA_Gov Hello Sir, For return journey discount,the trip should be between any two of the same toll plazas within 24 hour period. i.e from1 to 2 and from 2 to 1.Thankyou
@ShagaPrashanth Respecetd Sir,
We regret the inconvenience caused to you.
Please fill in the below details for refund of your amount and send to [email protected].
NAME
Vehicle no
Trip date & time
ENTRY & EXIT Plaza
Name of Issuer Bank
Txn Amount in Rs
Refund amount in Rs
@ShagaPrashanth@PDORR_HMDA@CGM_HGCL Respected Sir,
Sorry for the inconvenience caused, we will send your details to bank for refund of your excess amount debited.
Thank you
@jainchirag@HMDA_Gov@HiHyderabad@KTRTRS@HYDTP@CYBTRAFFIC@TOIHyderabad Dear Sir
In dedicated fastag lanes we are not collecting money, it is only for fastag user's. But sometimes the fastag of some commuters will not be read by RFID,due to some tag https://t.co/ug8Tvk2I4I that time our staff will use Handheld Readers to transfer the data.
@HMDA_Gov@harishb58450899@CommissionrGHMC@KTRoffice@PDORR_HMDA@CGM_HGCL We are Forcible to accept the Ticket from them by Manual tokens.
We, hope these problems will be settled down as soon as early.
Kindly cooperate for a friendly working environment.
Thank you and Regards
Eagle Team
@HMDA_Gov@harishb58450899@CommissionrGHMC@KTRoffice@PDORR_HMDA@CGM_HGCL But in some cases, the commuters are mistaken and started using monthly passes at dedicated Fastag lanes.
And in other case, due to heavy traffic,the Non-Fastag vehicles are also entering into the dedicated lanes, as we don't have Ejection lane for the vehicle.
@HMDA_Gov@harishb58450899@CommissionrGHMC@KTRoffice@PDORR_HMDA@CGM_HGCL Main scenario where we're facing problem is Newly manufactured vehicle also consists of Fastag,where our marshal is not able to identify the tag issued by which bank, as the commuters uses Fastag lane and giving the cash in large denomination and it takes time.
@CGM_HGCL@friend_abhijeet@HMDA_Gov@PDORR_HMDA Send the below details for refund of your amount.
Vehicle no
Trip date and time
Plaza
Entry and exit
Debited amount
Refund amount
Issuer Bank
Thank you
@CGM_HGCL@friend_abhijeet@HMDA_Gov@PDORR_HMDA Dear sir
Sorry for the inconvenience.
Kindly send your transaction details
where the extra amount has been deducted from your Fastag account to our email I'd. So, that we can send your details to bank for refund of your amount.
[email protected]
Thank you
Eagle team
@devdnm Send the below details for refund of your amount.
Vehicle no
Trip date and time
Plaza
Entry and exit
Debited amount
Refund amount
Issuer Bank
Thank you
@devdnm Dear sir
Sorry for the inconvenience.
Kindly send your transaction details
where extra amount has been deducted from your Fastag account to our email I'd. So, that we can send your details to bank for refund of your amount.
[email protected]
Thank you
Eagle team
@HydPassion@HMDA_Gov@PDORR_HMDA@KTRTRS Dear sir,
As per HMDA Calculation for 1st 20 vehicles distance limit is given based on average traffic on respective toll plazas. As follows
Kokapet 141mts
IDU 206 mts
Patancheru 205 mts
Sultanpur 167 mts
Saragudem 183 mts
Medchal 188 mts
Shamirpet 173 mts
Keesara 152 mts