@SW_Help Nothing’s more important than the person involved and their family…but your communication this evening was woeful yet again. We eventually got a train from Waterloo, but it terminated suddenly at Guildford. Your staff had no information as to why or when another train would run.
@alimullaley@MatthewStadlen Not sure it’s about rights. If journalists who’ve been in the game for decades don’t have perfect insight into what went on at the World Cup, it’s a leap to imagine booing fans do. Besides which, forgiveness is a powerful thing. Lots of people ‘fall out’ in all walks of life.
@HLTCO So much respect for how you maintain your composure. Sorry you didn’t get a better result on such a special day with your son…but you’re right that you’ve done a great job just being there together. My younger boy was with me at Wolves today (we’re Brentford). Priceless.
@SouthernWater What on earth has happened to you recently? Your customer service in trying to resolve a problem we've had for the last month has been the worst I've ever known from any company.