@PTCLOfficial@PTAofficialpk
No one can explain the actual delay, and no one takes ownership of the issue.
Order #: 67
Tickets: 4353702, 4353135
How many more “24 hours” do I need to wait? Please resolve this issue instead of giving the same scripted response everytime.
@PTCLofficial I ordered a Smart TV connection on July 1. I already have the device, only installation is pending. Promised in 5 days, but after repeated calls every reply has been “24 hours, InshaAllah.” No progress. Order #67 | Tickets: 4353702, 4353135. Please resolve.
@PTCLOfficial@PTAofficialpk
Since then, I’ve been given nothing but repeated promises:
* After 6 days: “It will be done within 48 hours.”
* Monday: “Within 24 hours.”
* Tuesday: “Within 24 hours.”
* Wednesday: “Within 24 hours.”
* Today (Friday): Still “within 24 hours.”
@PTAofficialpk
This is one of the worst customer service experiences I’ve had.
I ordered a PTCL Smart TV connection on 1 July. I already have the device, so only installation is pending. I was promised installation within 5 days.
@_Mansoor_Ali آپ نے ایک چیز نوٹ کی؟ جو بھی کٹنگ یا چینجز ہوئی وہ سب فارم کے اوپر ہینڈ رائٹنگ ایک جیسی ہے ۔ فارم کے اوپر ایک ہی نمبر مختلف طریقوں سے لکھا ہوا ہے ۔
@Rabipirzada@MaryamNSharif@ImranKhanPTI میں خرید لونگا ہی آپ سے- مجھے قیمت whatsapp کر دیں-
شکریہ
میں اسے گیٹ نمبر 4 کے سامنے لگاوں گا۔ شاید کچھ لوگوں کا بھلا ہو جائے۔