Six months ago my luggage went missing with @British_Airways. I logged this with them. They closed my claim for no reason. It has since been reopened but nothing is happening. My insurer will not settle my claim until BA confirm their response. I am stuck! Can anybody help me?
@KarenMillen Please can someone look into my case? I returned a dress because the zip broke on the first wear! I have returned the dress and your system can’t find it. I am now £180 down with no dress and I am getting no help. An email to the complaints email has bounced.
@British_Airways Please can I have a phone number to speak to a person about a lost luggage claim? The bot can’t help and the portal has my claim as closed but I haven’t had an email.
@British_Airways please can someone help? I submitted a delayed luggage claim at the end of July and it still hasn’t been processed. My travel insurance won’t pay out until you have done your bit. I cannot email or call as there are no contact details. I just want to resolve.
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@RuthLockwood Someone has suggested that you may be able to help me. I am desperately trying to locate some tickets that I purchased in 2019 under a now obsolete email address. Can you help me? x
@seetickets Please can someone help me? I have a receipt for some tickets purchased in 2019. I do not have a reference number and the website is not recognising my email address. Is it possible to speak with a person to help?
@BritishGasHelp I have Homecare and need to book an engineer visit. I have been on hold forever, your app won’t process a payment so I can’t book an appointment and your website isn’t working. Please can I arrange a callback?
@virginmedia It’s not an area outage. The router is failing to deliver WiFi around the house. It also keeps losing the WiFi signal. I’ve done all the tests. How do I get a new router?
@virginmedia This issue is not resolved. I can’t even get a call answered, let alone be put on hold. I am trying to work from home and WiFi continuously drops out. Every time I call it says the box needs switching off and on again. I am having to do this multiple times a day.