Elliza Flores

[Elliza Flores @EllizaFlorohjo]

Myself

[Elliza Flores @EllizaFlorohjo]

@annyeongprncess @LBCexpress @mayaofficialph Nakaka-frustrate talaga kapag urgent concern mo pero sobrang tagal ng response. Customer support should be there when customers need them the most.

[Elliza Flores @EllizaFlorohjo]

@annyeongprncess @mayaofficialph Ang hirap kapag kailangan mo ng tulong pero ang tagal sumagot ng customer support. Minsan parang customer pa ang naghahabol para lang ma-resolve ang concern.

[Elliza Flores @EllizaFlorohjo]

@m0onrivers @mayaofficialph Grabe, ang hassle naman nito. Update na nga, login pa ang nasira.

[Elliza Flores @EllizaFlorohjo]

.

[Elliza Flores @EllizaFlorohjo]

@BiniTreasureSB @mayaofficialph Grabe naman yan. Isang araw lang na-delay pero parang sobrang laki agad ng penalty. Nakakadismaya talaga bilang customer.

[Elliza Flores @EllizaFlorohjo]

@sadplushappy @mayaofficialph Imagine ilang beses mo nang sinubukan ayusin pero system issue pala. Nakakainis kasi nasasayang oras ng users

[Elliza Flores @EllizaFlorohjo]

Ang hirap magtiwala kapag may fraud concern na tapos inaccessible pa account mo.

[mimay @mimayself_and_I]

@mayaofficialph I don't know if sa akin lang to but why can't I open my account? I just experienced an unauthorized transaction two weeks ago and now I can't open it.
I am trying to open it since 8 in the morning. Please check on it. Thank you

[Elliza Flores @EllizaFlorohjo]

Dapat mas mabilis sila mag-refund sa ganitong cases.

[irene smith @irenesmith98615]

Hi! I just used my Maya credit to pay for my mobile load. I did pay two times because I thought I did a mistake with my number but It's not. I did it twice and it seems like there is something wrong with the maya credit. How can I refund it?
@mayaofficialph

[Elliza Flores @EllizaFlorohjo]

@BlessieMeruyvu Gets ko yung point. Mahirap mag risk ng hard-earned money kapag kulang pa confidence ng users sa system nila.

[Elliza Flores @EllizaFlorohjo]

Haha

[Elliza Flores @EllizaFlorohjo]

@diorrrrrrrrrr1 Kaya nawawalan ng confidence mga users eh. Imbis peace of mind, stress pa makukuha mo sa pag gamit ng app.

[Elliza Flores @EllizaFlorohjo]

@wiipeurii @mayaofficialph Nakakapagod yung puro waiting game tapos walang maayos na update sa customer. 😕

[Elliza Flores @EllizaFlorohjo]

@jdcz__ Nakakapagod yung puro waiting game tapos walang maayos na update sa customer. 😕

[Elliza Flores @EllizaFlorohjo]

@AngelaC27497273 @mayaofficialph Halos paulit-ulit nalang follow up tapos wala pa ring malinaw na action. Nakakapagod din yan.

[Elliza Flores @EllizaFlorohjo]

Yeah

[Elliza Flores @EllizaFlorohjo]

Yeah

[Elliza Flores @EllizaFlorohjo]

@xaragraxezt @mayaofficialph Last week pa sakin ganyan, no reply tas hindi din sinasagot tawag ko

[Elliza Flores @EllizaFlorohjo]

Ilang beses na ako nagreach out pero paulit-ulit lang, walang concrete na sagot.

[Janzie08 | recovered | saw enha thrice 🧡 @janzie888]

@mayaofficialph I’ve been trying to reach your team but it’s extremely difficult. There’s no clear or responsive way to raise a concern. This is very frustrating

[Elliza Flores @EllizaFlorohjo]

@RainSanche55706 @ABSCBNNews Totoo, digital bank pero hindi mo ma-access on time. Dapat mas stable system nila.