Update regarding my Tesla case:
I’m happy to share that thanks to the incredible support, engagement, shares, comments, and messages from so many people here - my case finally moved forward.
Shortly after the post gained attention, I received a phone call from the manager of the service center in Warsaw, who informed me that the posts had reached people within Tesla. Soon after that, the missing passenger airbag was sent, the repair was completed, and I was finally able to collect my Tesla last week.
After many months of waiting, uncertainty, and frustration, I finally have my car back.
I truly want to thank everyone who helped by sharing the post, commenting, tagging people, sending supportive messages, and simply showing interest in the situation. Your engagement genuinely made a difference.
@macroeconguru@Lockyjoon@andyturner@smolnikar@HardyFuture@larsmoravy@MaciekPiekarski@Assumpfarran@bigtee_na @DrenvorW @konstantinsaifo@HahnConti@CsrParga@third_street@CowGurl_4Ever@mightybeastlive@teslaboy20@awd4runner@meccarchitect@RealRicpp@arpysystems@JosipDva@liza183@scottbuscemi
It’s amazing to see how powerful this community can be when people come together to help someone.
Thank you again for all the support and kind words. It meant a lot to me.
@tesla@elonmusk@teslaeurope
Michał from Poland 🇵🇱
#Tesla #TeslaCommunity #TeslaModel3 #ThankYou
Day 14 of hoping that Elon or Tesla will see this.
Dear Mr. Musk, @elonmusk, Dear @Tesla
I am reaching out to you directly as the CEO of Tesla because I have exhausted all other possible channels without receiving any meaningful answers.
Five months ago, I was involved in an accident (not my fault), and since then my Tesla Model 3 has been sitting in a service center in Warsaw (Auto Blak). At this point, all repairs have been completed except for one critical component - the passenger airbag.
Unfortunately, I have now been waiting five months for this single part, and there is still no delivery date.
Over these past months, I have made literally hundreds of phone calls to various Tesla service centers, including those in Poland and even the Netherlands, which supposedly supports the Polish market. Despite all these efforts, I keep hearing the same responses: “no one knows,” “there is no information,” and “we cannot provide any timeline.” This level of uncertainty is extremely frustrating and unacceptable for a company of Tesla’s scale.
It is difficult to understand how Tesla - one of the most popular car brands in Europe, including Poland - is unable to supply such a critical safety component. What is even more frustrating is that it would take less time to order and receive a brand-new Tesla than to complete this repair. Waiting five months (and likely six or more) for a single airbag is simply unreasonable.
To make matters worse, this situation arguably should have been resolved differently from the beginning - the vehicle could have been declared a total loss, and the insurance company could have settled the claim within a month. Instead, I am now stuck in a prolonged and uncertain repair process that continues without any clear end.
As a customer, I feel completely stuck and ignored. For five months, I have been “bouncing off a wall,” receiving no concrete information, no timelines, and no accountability. I am honestly exhausted from hearing that “no one knows anything.”
I would greatly appreciate if you could help clarify:
What is causing such an extreme delay in the production or delivery of passenger airbags?
Is there any realistic timeline for fulfilling this order?
Is there anyone within Tesla who can take ownership of this case and provide a clear answer?
At this point, I am simply asking for transparency and a concrete timeline. The lack of information has been the most frustrating part of this entire experience.
I sincerely hope you can help bring clarity to this situation, I really loved my Tesla, and I want it back.
Kind regards,
Michał from Poland.
#TeslaCommunity #tesla #elonmusk
Day 14 of hoping that Elon or Tesla will see this.
Dear Mr. Musk, @elonmusk, Dear @Tesla
I am reaching out to you directly as the CEO of Tesla because I have exhausted all other possible channels without receiving any meaningful answers.
Five months ago, I was involved in an accident (not my fault), and since then my Tesla Model 3 has been sitting in a service center in Warsaw (Auto Blak). At this point, all repairs have been completed except for one critical component - the passenger airbag.
Unfortunately, I have now been waiting five months for this single part, and there is still no delivery date.
Over these past months, I have made literally hundreds of phone calls to various Tesla service centers, including those in Poland and even the Netherlands, which supposedly supports the Polish market. Despite all these efforts, I keep hearing the same responses: “no one knows,” “there is no information,” and “we cannot provide any timeline.” This level of uncertainty is extremely frustrating and unacceptable for a company of Tesla’s scale.
It is difficult to understand how Tesla - one of the most popular car brands in Europe, including Poland - is unable to supply such a critical safety component. What is even more frustrating is that it would take less time to order and receive a brand-new Tesla than to complete this repair. Waiting five months (and likely six or more) for a single airbag is simply unreasonable.
To make matters worse, this situation arguably should have been resolved differently from the beginning - the vehicle could have been declared a total loss, and the insurance company could have settled the claim within a month. Instead, I am now stuck in a prolonged and uncertain repair process that continues without any clear end.
As a customer, I feel completely stuck and ignored. For five months, I have been “bouncing off a wall,” receiving no concrete information, no timelines, and no accountability. I am honestly exhausted from hearing that “no one knows anything.”
I would greatly appreciate if you could help clarify:
What is causing such an extreme delay in the production or delivery of passenger airbags?
Is there any realistic timeline for fulfilling this order?
Is there anyone within Tesla who can take ownership of this case and provide a clear answer?
At this point, I am simply asking for transparency and a concrete timeline. The lack of information has been the most frustrating part of this entire experience.
I sincerely hope you can help bring clarity to this situation, I really loved my Tesla, and I want it back.
Kind regards,
Michał from Poland.
#TeslaCommunity #tesla #elonmusk
Day 14 of hoping that Elon or Tesla will see this.
Dear Mr. Musk, @elonmusk, Dear @Tesla
I am reaching out to you directly as the CEO of Tesla because I have exhausted all other possible channels without receiving any meaningful answers.
Five months ago, I was involved in an accident (not my fault), and since then my Tesla Model 3 has been sitting in a service center in Warsaw (Auto Blak). At this point, all repairs have been completed except for one critical component - the passenger airbag.
Unfortunately, I have now been waiting five months for this single part, and there is still no delivery date.
Over these past months, I have made literally hundreds of phone calls to various Tesla service centers, including those in Poland and even the Netherlands, which supposedly supports the Polish market. Despite all these efforts, I keep hearing the same responses: “no one knows,” “there is no information,” and “we cannot provide any timeline.” This level of uncertainty is extremely frustrating and unacceptable for a company of Tesla’s scale.
It is difficult to understand how Tesla - one of the most popular car brands in Europe, including Poland - is unable to supply such a critical safety component. What is even more frustrating is that it would take less time to order and receive a brand-new Tesla than to complete this repair. Waiting five months (and likely six or more) for a single airbag is simply unreasonable.
To make matters worse, this situation arguably should have been resolved differently from the beginning - the vehicle could have been declared a total loss, and the insurance company could have settled the claim within a month. Instead, I am now stuck in a prolonged and uncertain repair process that continues without any clear end.
As a customer, I feel completely stuck and ignored. For five months, I have been “bouncing off a wall,” receiving no concrete information, no timelines, and no accountability. I am honestly exhausted from hearing that “no one knows anything.”
I would greatly appreciate if you could help clarify:
What is causing such an extreme delay in the production or delivery of passenger airbags?
Is there any realistic timeline for fulfilling this order?
Is there anyone within Tesla who can take ownership of this case and provide a clear answer?
At this point, I am simply asking for transparency and a concrete timeline. The lack of information has been the most frustrating part of this entire experience.
I sincerely hope you can help bring clarity to this situation, I really loved my Tesla, and I want it back.
Kind regards,
Michał from Poland.
#TeslaCommunity #tesla #elonmusk
Day 14 of hoping that Elon or Tesla will see this.
Dear Mr. Musk, @elonmusk, Dear @Tesla
I am reaching out to you directly as the CEO of Tesla because I have exhausted all other possible channels without receiving any meaningful answers.
Five months ago, I was involved in an accident (not my fault), and since then my Tesla Model 3 has been sitting in a service center in Warsaw (Auto Blak). At this point, all repairs have been completed except for one critical component - the passenger airbag.
Unfortunately, I have now been waiting five months for this single part, and there is still no delivery date.
Over these past months, I have made literally hundreds of phone calls to various Tesla service centers, including those in Poland and even the Netherlands, which supposedly supports the Polish market. Despite all these efforts, I keep hearing the same responses: “no one knows,” “there is no information,” and “we cannot provide any timeline.” This level of uncertainty is extremely frustrating and unacceptable for a company of Tesla’s scale.
It is difficult to understand how Tesla - one of the most popular car brands in Europe, including Poland - is unable to supply such a critical safety component. What is even more frustrating is that it would take less time to order and receive a brand-new Tesla than to complete this repair. Waiting five months (and likely six or more) for a single airbag is simply unreasonable.
To make matters worse, this situation arguably should have been resolved differently from the beginning - the vehicle could have been declared a total loss, and the insurance company could have settled the claim within a month. Instead, I am now stuck in a prolonged and uncertain repair process that continues without any clear end.
As a customer, I feel completely stuck and ignored. For five months, I have been “bouncing off a wall,” receiving no concrete information, no timelines, and no accountability. I am honestly exhausted from hearing that “no one knows anything.”
I would greatly appreciate if you could help clarify:
What is causing such an extreme delay in the production or delivery of passenger airbags?
Is there any realistic timeline for fulfilling this order?
Is there anyone within Tesla who can take ownership of this case and provide a clear answer?
At this point, I am simply asking for transparency and a concrete timeline. The lack of information has been the most frustrating part of this entire experience.
I sincerely hope you can help bring clarity to this situation, I really loved my Tesla, and I want it back.
Kind regards,
Michał from Poland.
#TeslaCommunity #tesla #elonmusk
Day 14 of hoping that Elon or Tesla will see this.
Dear Mr. Musk, @elonmusk, Dear @Tesla
I am reaching out to you directly as the CEO of Tesla because I have exhausted all other possible channels without receiving any meaningful answers.
Five months ago, I was involved in an accident (not my fault), and since then my Tesla Model 3 has been sitting in a service center in Warsaw (Auto Blak). At this point, all repairs have been completed except for one critical component - the passenger airbag.
Unfortunately, I have now been waiting five months for this single part, and there is still no delivery date.
Over these past months, I have made literally hundreds of phone calls to various Tesla service centers, including those in Poland and even the Netherlands, which supposedly supports the Polish market. Despite all these efforts, I keep hearing the same responses: “no one knows,” “there is no information,” and “we cannot provide any timeline.” This level of uncertainty is extremely frustrating and unacceptable for a company of Tesla’s scale.
It is difficult to understand how Tesla - one of the most popular car brands in Europe, including Poland - is unable to supply such a critical safety component. What is even more frustrating is that it would take less time to order and receive a brand-new Tesla than to complete this repair. Waiting five months (and likely six or more) for a single airbag is simply unreasonable.
To make matters worse, this situation arguably should have been resolved differently from the beginning - the vehicle could have been declared a total loss, and the insurance company could have settled the claim within a month. Instead, I am now stuck in a prolonged and uncertain repair process that continues without any clear end.
As a customer, I feel completely stuck and ignored. For five months, I have been “bouncing off a wall,” receiving no concrete information, no timelines, and no accountability. I am honestly exhausted from hearing that “no one knows anything.”
I would greatly appreciate if you could help clarify:
What is causing such an extreme delay in the production or delivery of passenger airbags?
Is there any realistic timeline for fulfilling this order?
Is there anyone within Tesla who can take ownership of this case and provide a clear answer?
At this point, I am simply asking for transparency and a concrete timeline. The lack of information has been the most frustrating part of this entire experience.
I sincerely hope you can help bring clarity to this situation, I really loved my Tesla, and I want it back.
Kind regards,
Michał from Poland.
#TeslaCommunity #tesla #elonmusk
Day 14 of hoping that Elon or Tesla will see this.
Dear Mr. Musk, @elonmusk, Dear @Tesla
I am reaching out to you directly as the CEO of Tesla because I have exhausted all other possible channels without receiving any meaningful answers.
Five months ago, I was involved in an accident (not my fault), and since then my Tesla Model 3 has been sitting in a service center in Warsaw (Auto Blak). At this point, all repairs have been completed except for one critical component - the passenger airbag.
Unfortunately, I have now been waiting five months for this single part, and there is still no delivery date.
Over these past months, I have made literally hundreds of phone calls to various Tesla service centers, including those in Poland and even the Netherlands, which supposedly supports the Polish market. Despite all these efforts, I keep hearing the same responses: “no one knows,” “there is no information,” and “we cannot provide any timeline.” This level of uncertainty is extremely frustrating and unacceptable for a company of Tesla’s scale.
It is difficult to understand how Tesla - one of the most popular car brands in Europe, including Poland - is unable to supply such a critical safety component. What is even more frustrating is that it would take less time to order and receive a brand-new Tesla than to complete this repair. Waiting five months (and likely six or more) for a single airbag is simply unreasonable.
To make matters worse, this situation arguably should have been resolved differently from the beginning - the vehicle could have been declared a total loss, and the insurance company could have settled the claim within a month. Instead, I am now stuck in a prolonged and uncertain repair process that continues without any clear end.
As a customer, I feel completely stuck and ignored. For five months, I have been “bouncing off a wall,” receiving no concrete information, no timelines, and no accountability. I am honestly exhausted from hearing that “no one knows anything.”
I would greatly appreciate if you could help clarify:
What is causing such an extreme delay in the production or delivery of passenger airbags?
Is there any realistic timeline for fulfilling this order?
Is there anyone within Tesla who can take ownership of this case and provide a clear answer?
At this point, I am simply asking for transparency and a concrete timeline. The lack of information has been the most frustrating part of this entire experience.
I sincerely hope you can help bring clarity to this situation, I really loved my Tesla, and I want it back.
Kind regards,
Michał from Poland.
#TeslaCommunity #tesla #elonmusk
Day 14 of hoping that Elon or Tesla will see this.
Dear Mr. Musk, @elonmusk, Dear @Tesla
I am reaching out to you directly as the CEO of Tesla because I have exhausted all other possible channels without receiving any meaningful answers.
Five months ago, I was involved in an accident (not my fault), and since then my Tesla Model 3 has been sitting in a service center in Warsaw (Auto Blak). At this point, all repairs have been completed except for one critical component - the passenger airbag.
Unfortunately, I have now been waiting five months for this single part, and there is still no delivery date.
Over these past months, I have made literally hundreds of phone calls to various Tesla service centers, including those in Poland and even the Netherlands, which supposedly supports the Polish market. Despite all these efforts, I keep hearing the same responses: “no one knows,” “there is no information,” and “we cannot provide any timeline.” This level of uncertainty is extremely frustrating and unacceptable for a company of Tesla’s scale.
It is difficult to understand how Tesla - one of the most popular car brands in Europe, including Poland - is unable to supply such a critical safety component. What is even more frustrating is that it would take less time to order and receive a brand-new Tesla than to complete this repair. Waiting five months (and likely six or more) for a single airbag is simply unreasonable.
To make matters worse, this situation arguably should have been resolved differently from the beginning - the vehicle could have been declared a total loss, and the insurance company could have settled the claim within a month. Instead, I am now stuck in a prolonged and uncertain repair process that continues without any clear end.
As a customer, I feel completely stuck and ignored. For five months, I have been “bouncing off a wall,” receiving no concrete information, no timelines, and no accountability. I am honestly exhausted from hearing that “no one knows anything.”
I would greatly appreciate if you could help clarify:
What is causing such an extreme delay in the production or delivery of passenger airbags?
Is there any realistic timeline for fulfilling this order?
Is there anyone within Tesla who can take ownership of this case and provide a clear answer?
At this point, I am simply asking for transparency and a concrete timeline. The lack of information has been the most frustrating part of this entire experience.
I sincerely hope you can help bring clarity to this situation, I really loved my Tesla, and I want it back.
Kind regards,
Michał from Poland.
#TeslaCommunity #tesla #elonmusk
@BeachRob64@Tesla@elonmusk No, i wasn’t speeding, and accident wasn’t my fault. Police saw the recording and gave mandate to the mercedes driver. Besides, the repair is being covered by the at-fault driver’s insurance, so that’s clear proof that I’m not at fault.