Elool Jacoby

CPO at @notchcx

[Elool Jacoby @Elooljacoby]

@notchCX A huge release 🦾🦾

[Notch @notchCX]

Today we're introducing ADAM, the operating brain behind Notch.

One layer across your entire agent operation - it spots what can run better, helps your team build the fix, and monitors it in production to keep it accurate and in policy.

The work never stops. Neither does ADAM.

[Elool Jacoby @Elooljacoby]

Proud to see Notch named one of @QumraCapital Tomorrow’s Growth Companies 2026 🦾🦾

A meaningful recognition for the team and the work we’re doing to bring enterprise AI into real-world operations.

[Notch @notchCX]

Exciting news! Notch has been named one of @QumraCapital’s Tomorrow’s Growth Companies 2026 🎉

[Notch @notchCX]

Exciting news! Notch has been named one of @QumraCapital’s Tomorrow’s Growth Companies 2026 🎉

[Elool Jacoby @Elooljacoby]

@suss__man @RBroshi @notchCX @HeadlineVC @lightspeedvp @IlluminateFM Thank you @suss__man! I'm really excited to build together with you and the team 🦾

[Jacob Sussman @suss__man]

Huge congrats to @RBroshi, @Elooljacoby , and the entire @notchCX team on raising a $30M Series A led by @HeadlineVC, with participation from @lightspeedvp, Jibe Ventures, @IlluminateFM, and Phoenix Financial.

We’ve had the privilege of being Notch’s website and brand design partner, and getting a front row seat to what they’re building.

Their agentic support solution is built to purpose-built to handle highly regulated industries, and is already well under way toward fufilling the ultimate potential of AI: tackling the most complex operations at incredible scale.

Excited to keep building with this incredible team. Notch is just getting started!

[Lightspeed @lightspeedvp]

The future of customer service doesn’t include spending hours on hold or having impersonal conversations with automated agents that aren’t even equipped to answer your questions. It looks like @notchCX, building agents that streamline productivity as a whole.

Notch saw this firsthand as an insurer in 2021. AI service agents weren’t built for complex environments where every decision must be traceable. So they took things up a Notch and turned AI into an operating system, connecting customer service conversations directly to real execution.

Lightspeed originally partnered with Notch at their Seed round in 2024, and we’re excited to continue the support in their $30M Series A.

Congratulations to the Notch team, including Co-Founders @RafaelBroshi, @Elooljacoby, and Yuval Peled.

CC: @TalMorgenstern

[Elool Jacoby @Elooljacoby]

@lightspeedvp @notchCX Thank you, @lightspeedvp and @TalMorgenstern we’re proud to continue this journey together and grateful for your ongoing trust and partnership 🦾

[Notch @notchCX]

Today, we're thrilled to announce that Notch has raised a $30M Series A, bringing our total funding to $45M, led by @HeadlineVC , with participation from @lightspeedvp , @Jibevc, @IlluminateFM , and Phoenix Insurance!

[Elool Jacoby @Elooljacoby]

Read how the Notch team brings engineering-grade discipline to no-code AI ops - so teams can iterate fast with near-zero mistakes in production. 🦾

[Notch @notchCX]

Shipping AI agents is easy.

Shipping updates safely is the hard part 👉

[Notch @notchCX]

Shipping AI agents is easy.

Shipping updates safely is the hard part 👉

[Elool Jacoby @Elooljacoby]

Proud of the work we’re doing at Notch to turn operational know-how into AI driven performance.
Read the full article: https://t.co/pbDzgZPTwA

[Elool Jacoby @Elooljacoby]

Thanks @ferrazzi for highlighting @notchCX in @Forbes 🦾

AI’s next step is capturing tribal knowledge so teams move faster and smarter - exactly what we’re focused on.

[Elool Jacoby @Elooljacoby]

@HarryStebbings In 2026, AI support will split.
Most of the well-funded players are chasing “AI agents” that still depend on human scaffolding and FDEs- brittle systems that OpenAI could wipe out in one release.
@notchCX is building a real foundation to replace them entirely.

[Elool Jacoby @Elooljacoby]

Excited to be part of @TechCrunch's 60 AI Disrupters list!

[Notch @notchCX]

We’re proud to share that Notch has been named one of the AI Disruptors 60 by Greenfield Partners and @TechCrunch.

This list celebrates companies pushing AI from hype to hard results - and that’s exactly what we’ve set out to do since day one.

[Elool Jacoby @Elooljacoby]

@justinmrobbins Sometimes the real innovation is understanding the business…
It’s surprising how often simple issues, like a duplicate charge, slip through automation. 🤷🏻‍♂️

At @notchCX we’ve found that a few well-placed deterministic rules can make all the difference.

[Elool Jacoby @Elooljacoby]

@TalMorgenstern @lightspeedvp Excited to have you along for the ride as we build the future! 🦾

[Lightspeed @lightspeedvp]

→ @NotchCx, an autonomous AI customer support agent that resolves issues with speed and precision. Cc: Co-Founders @RafaelBroshi, @EloolJacoby, and Yuval Peled

[Elool Jacoby @Elooljacoby]

We're just warming up 🦾

[Lightspeed @lightspeedvp]

Customer support teams have had to choose between using AI and great CX. Until @NotchCx came along, which is why we are leading their $15M seed round.

Their platform resolves up to 87% of tickets, cuts enterprise costs by 50%, and has already processed 10M+ tickets for 30+ clients. The best part? Their customers pay only for resolved cases.

Congrats to Co-Founders @RafaelBroshi, @EloolJacoby, Yuval Peled, and the team building the autonomous enterprise.

Cc: @TalMorgenstern

[Elool Jacoby @Elooljacoby]

@aakashgupta Thank you @aakashgupta
Don't forget to include @notchCX in the customer service section 🦾

[Elool Jacoby @Elooljacoby]

@jspujji Want