Hi @UbisoftSupport, I need help with case #26492450 regarding my Ubisoft account.
I can receive Ubisoft Support ticket emails, but I am not receiving account verification or password reset emails at all. I have already checked Spam, Trash and All Mail and whitelisted Ubisoft domains.
Also, case #26492450 does not appear under “My Cases” on the Ubisoft Help website.
@UbisoftSupport