@KenyaAirways@KQSupport day 2 of disaster! Yesterday we were assured flights to DXB from JHB for fam of 4. Today only 1 of our fam has confirmed flights. Now you’re splitting families?!!! Thus far, ZERO communication from YOU! Ground staff are having to deal with YOUR crisis. 🤬
@KQSupport worst service experience received today. Flight from JNB-NBO-DXB at 10:45 cancelled. Queued for 6 hours to get new flight booked. Limited communication. No organisation of disgruntled travellers. We were not even offered water! No compensation. Disgusting!
@KenyaAirways Absolute disaster!! Flight from JNB-NBO-DXB at 10:45 this morning cancelled. We had to queue for 6 hours to get our flights rebooked. We were not even offered water in that time. Worst experience I have EVER had with ANY airline!
@TurkishAirlines for such a large and prestigious airline, you have secured a reputation of flight delays and missed connecting flights due to the delays. Aside from that we founds some of your aircraft crew very rude and unprofessional.
@Marikke8 @MitchellPriya @SadiqKhan Non-muslims also didn’t appoint you to speak on our behalf. Ramadan Kareem to you and your family Priya. The ignorant voice of one is not the tolerant voice of all.
@OfficialADCB we have just had 11 thousand dirhams stolen off our credit card. No notification of a large amount being processed. No OTP request. 11 thousand dirhams just gone with absolutely no security in place to reverse this! This is surely not normal!
@KLM No need as we have escalated this and I’ve had enough interaction with KLM to predict how the conversation is going to pan out - never in the favour of your customers.
Chasing @klm since June 2021 for refund. Many patronising msg’s from them saying “be patient”. Took matters into our own hands. Guess what? You NEVER PROCESSED THE REFUND TO BEGIN WITH. What a joke! How absolutely useless are you! #scamartists#fraud#theft