Emily Haigh

Customer experience and tech-led innovation. Asia/ Australia/ India exp. AI enthusiast, previously entrepreneur, TEDx speaker, G20 YEA Aust. Rep.

[Emily Haigh @EmLouHai]

Today hearing from #Australian #Ambassador to the US🇺🇸🇦🇺Hon. @JoeHockey - insightful update on the #US environment, #votersentiment #Trump and state of #globalpolitics 🌏 #BringOn2018 💥@AprilPalmerlee @AmChamAU @GM_amchamnsw

[The Project @theprojecttv]

The inconsistent nature of Australian climate policy cannot be fully explained by looking at which political party was in government at the time. A collection of moments over the last decade will offer insight into how we lack the leadership needed to cap our carbon emissions.

[Emily Haigh @EmLouHai]

@KerryOBrien congratulations on your award #TVWeekLogies - please come back on tv! 📺 #Journalist @abc730 @networkten @abcnews

[TV WEEK @TVWEEKmag]

The legendary Kerry O'Brien is inducted into the #TVWEEKLogies Hall Of Fame with a moving introduction by 2019 Gold Logie nominee Waleed Aly.

[Emily Haigh @EmLouHai]

@ashbar96 Congratulations @ashbar96 what a champion! Very proud to see you doing so well 🎉🎉🎉#1

[ruchowdh.bsky.social @ruchowdh]

The Responsible AI banner carried at #MWC2019 by phenomenal women in #AI @CarynTan29 and @LCailleteau

[Emily Haigh @EmLouHai]

At #MWC19, how we help brands utilize #AI to create personalized experiences that surprise & delight their customers #AppliedIntelligence #personalization https://t.co/5PBNoOhQjr

[Emily Haigh @EmLouHai]

The future of products: all connected products will become ‘living products’ whose experience constantly evolves. https://t.co/nhNvyVTTqd

[Emily Haigh @EmLouHai]

Is your organisation differentiating on User Experience (UX) #design - to drive an emotional #customer response through all #digitaltouchpoints ?

This should be driven by design at the front-end and must align across ALL digital…https://t.co/LXq2uCgNBF https://t.co/9lp5Y84RMu

[Emily Haigh @EmLouHai]

And yet another #CustomerExperience #CXO executive structuring example.
National Australia Bank (#NAB) has restructured to bring in three CXO roles - the culmination of two years' work to better align operations and focus on the #c…https://t.co/vmBwzt3TnW https://t.co/IvnpuiJ3eV

[Emily Haigh @EmLouHai]

Another example on the importance of the Chief Customer Experience Officer role (#CXOs) - Gateway Bank has appointed ex-CXO to CEO. A C-suite empowered CXO is paramount to business success.

New CEO Lexi Airey went on to say, the…https://t.co/760TseqE5l https://t.co/9PKQyzH5gC

[Emily Haigh @EmLouHai]

Challenging discussion @DivCouncilAus #DCADebate annual dinner “Should you bring your whole-self to work?” @EffieGoodThanks @Lawrence_Leung @jackheath

[Emily Haigh @EmLouHai]

In 2018 61 #women have been killed through #DomesticViolence so far - that's more than ONE WOMAN A WEEK... do your bit to stop this - share this post - call out #Abusive or #Degrading behavior in friends - saturate Twitter w #VisibleNonTollerance #WhiteRibbonDay

[White Ribbon Aus @WhiteRibbonAust]

#WhiteRibbonDay is Friday, 23 November. This year's theme is "Together, we can end men's violence against women in our community." Get your community together this November to show the world where you stand, and put an end to men's violence against women.
https://t.co/rGBs3eQEGR

[Emily Haigh @EmLouHai]

Are you ‘decorating’ or ‘renovating’ through your customer experience strategy?
According to #Forrester global research firm’s findings, most Australian customers receive very average ‘experience’ offerings, whilst conversely, cust…https://t.co/eyNRAQ8zLI https://t.co/UUry4U7dU8

[Emily Haigh @EmLouHai]

Meet the new additions to the Accenture Intelligent Patient Platform: “Ella” & “Ethan,” #AI-enabled assistants for better #healthcare experiences. https://t.co/EynYyK9MAa

[Emily Haigh @EmLouHai]

Another organisation evidences the need to correctly integrate a #customer #experience focus to enable #marketleadership
#NAB has announced their first #ChiefCustomerExperienceOfficer #CXO.

To successfully improve #CX organisatio…https://t.co/UZmVhAOLYN https://t.co/P2BVCpDEbz

[Emily Haigh @EmLouHai]

New research on eye movement could enable 'aware' #ArtificialIntelligence - new “..research provides opportunities to develop robots and computers so that they can become more natural, and better at interpreting #human social signals."  https://t.co/nqEzFXSmiN

[Emily Haigh @EmLouHai]

@DickSmithFairGo @DickSmithFairGo sad to hear of the closure. Congratulations on you pursuits to date #AsAustralianAsYouCanGet #DickSmith

[Emily Haigh @EmLouHai]

Enjoyed celebrating #FourthJuly 🇺🇸 and #mateship 🇦🇺at today’s #AmCham #Australia’s inaugural lunch event - thank you April Palmerlee Robert Hossary @MartinCreighan for hosting. Great to catch up with Amy Selwood and Ryan Murphy #AmChamNext

[Emily Haigh @EmLouHai]

Enjoying the discussion and insights @qanda @DylanAlcott https://t.co/lXEEuMFzMb

[QandA @QandA]

How do we have true inclusion & awareness for everyday people with a disability? @DylanAlcott & @Kiruna_Stamell respond #QandA

[Emily Haigh @EmLouHai]

This is shameful #AustralianBanks who’ve allowed this to happen, shame on you @theprojecttv #Farmers #RoyalBankingInquisition https://t.co/uqDipCKqwc

[The Project @theprojecttv]

"I've lost my marriage. I've lost my children. And I've got nothing left to lose." #bankingRC #TheProjectTV