Emer Lee

A person who likes people and stuff

[Emer Lee @EmerLeeLdn]

@AdamPugh I am no fan of Kemi Badenoch or anyone else in the Tory party, but this tweet has made ruling you out as my vote easy

[Emer Lee @EmerLeeLdn]

@BrockleyMax can’t seem to find the guide for Brockley cemetery tour. We are standing at the gate on the corner of Brockley Road and Ivy Road

[Emer Lee @EmerLeeLdn]

@CeliaHammond you may remember Claus and Nicholas from 2 years ago. They were so scared when you saved them. They are still nervous little guys but love a snuggle on my lap and have come so far. Thank you ❤️

[Emer Lee @EmerLeeLdn]

@HP your online trouble shooting is a struggle. Can you help me locate the rear door on my HP 4100 so I can sort this phantom paper jam?! Your guidance says to open it but I can’t find the opening or any diagrams

[Emer Lee @EmerLeeLdn]

@itsmeanab_ So sorry Ana. Ireland is lucky to have you x

[Emer Lee @EmerLeeLdn]

@IbrahimHalawa13 So sorry Ibrahim x

[Emer Lee @EmerLeeLdn]

@TfL can you ask the complaints team to respond to my last question? This is the same question where our conversation stopped before my three weeks of tweeting TFL

[Emer Lee @EmerLeeLdn]

@TfL They have responded to most but I’ve sent the same question a couple of times for clarification and haven’t had it

[Emer Lee @EmerLeeLdn]

@TfL I’ve been tweeting you since the 27th of October and you still haven’t sorted my refund?!? What’s happening? It shouldn’t take this long

[Emer Lee @EmerLeeLdn]

Although I first contacted your complaints team on 2nd of October and they confirmed I was due a refund….just not enough

[Emer Lee @EmerLeeLdn]

@TfL When is soon?! It’s been soon for a while

[Emer Lee @EmerLeeLdn]

@TfL what’s happening MHH with my refund?!? Why do I keep having to tweet you to get a response?

[Emer Lee @EmerLeeLdn]

@joelycett @SuellaBraverman YES Joe!!

[Emer Lee @EmerLeeLdn]

@TfL Hello. Thank you for explaining. They offered to pay me £12.80, but I should be refunded £16.25 as I was charged £29.55 for the journey. Can you confirm I am owed £16.25 and ensure someone will reply and refund me the full amount?

[Emer Lee @EmerLeeLdn]

@TfL your complaints department are ignoring my emails and I’m still waiting for my refund after your staff announced on the platform that we could use the Heathrow express at the cost of Elizabeth line due to rail disruption. Why aren’t they responding? Where’s my refund?!?

[Emer Lee @EmerLeeLdn]

@TfL it’s been almost a week now since you “escalated” my complaint. Can’t help thinking you are waiting for the complaints deadline to pass?!? It’s pretty straight for refund

[Emer Lee @EmerLeeLdn]

@TfL you said you had escalated my complaint after the complaints dept stopped responding to me and…nothing!

[Emer Lee @EmerLeeLdn]

@TfL I am awaiting follow-up??? In the meantime I have had a nice man in Kenya offer me £12000 pretending to be from TFL

[Emer Lee @EmerLeeLdn]

@TfL Thank you

[Emer Lee @EmerLeeLdn]

@TfL Thank you it’s 18931720

[Emer Lee @EmerLeeLdn]

I was told I could have a refund but when I queried the amount £12.80 I received no reply. I followed up…no reply. I followed up again…no reply