EmilySparke

[EmilySparke @EmilySparke]

Shocking customer service from @jet2tweets and @HaysTravel insisting on sending us to a hotel with a well known sickness issue that’s been going on since May, I’ve got 2 young children they’re expecting me to take :(

[EmilySparke @EmilySparke]

@jet2tweets we are due to fly to @MukarnasHotels this Friday and are very concerned about the issue with severe sickness in this hotel, no one at jet2 seems to be taking us seriously and just quotes T+Cs at us, where is the duty of care to customers, or concern for our safety :(