Emma Boyle

Knitter, baker, peace-maker. TRX junkie. Lover of poached eggs & avocado. Hat wearer. Production. Research. Sometimes I work with bands.

[Emma Boyle @EmmaBoyle]

@thameswater @MarkElderfield Great timing when it’s bucketed down all weekend. The rest of that email is a bit rich…

“Investing more than ever” isnt hard when it’s been pitiful / non existent for years. Now you’re charging over 50% more than last year too. But you go ahead and dish out those huge bonuses

[Emma Boyle @EmmaBoyle]

@thameswater please explain how my annual water bill is going up 49%? I have single occupancy and yet my neighbour opposite with two person occupancy and a bigger flat pays LESS than I do? And no, you’ve checked and you can’t fit a water meter.

[Emma Boyle @EmmaBoyle]

@TfL are you actually serious?! Digging up roads at 10.45pm

[Emma Boyle @EmmaBoyle]

@VirginActiveUK Hung on for 30 mins to cancel my membership. It’s a new low when your poor guy on the phone asks why I’m cancelling, I tell him him it’s because I’m so exasperated with you not listening to members and he reads out a script saying you do everything in your members best interest🤯

[Emma Boyle @EmmaBoyle]

@VirginActiveUK “average wait time 3 minutes” it’s been 20 and no answer. You say I have full control of my membership in the app but that’s a lie; no option to cancel. Will someone please answer the phone??

[Emma Boyle @EmmaBoyle]

@VirginActiveUK first class with new music. Horrific. Looks from your financial reports that you tell the city & investors you listen to members but as a long term member that’s utter rubbish. Premium is an over claim too. £88m in membership fees in 2022 and you can’t afford PRS?

[Emma Boyle @EmmaBoyle]

@VirginActiveUK first class with new music. Horrific. Looks from your financial reports that you tell the city & investors you listen to members but as a long term member that’s utter rubbish. Premium is an over claim too. £88m in membership fees in 2022 and you can’t afford PRS?

[Emma Boyle @EmmaBoyle]

@EastMidRailway your service is an absolute joke. A train rammed to the rafters; £100 to stand up all the way home. Outstanding.

[Emma Boyle @EmmaBoyle]

@TKMaxx_UK you should probably change this copy when it is literally only prize draws to choose from. Also “selection of fantastic rewards” is a bit of a stretch…

[Emma Boyle @EmmaBoyle]

@marksandspencer how is this ‘free’ when it’s £20? Ridiculous messaging.

[Emma Boyle @EmmaBoyle]

@Tell_StreetLink I’ve reported a homeless person via your app twice now and each time you’ve said they couldn’t be found; he’s literally been in exactly the same spot for over a month. I’m worried for this guy; the temps are dropping and he only has a sleeping bag.

[Emma Boyle @EmmaBoyle]

I entered the Cabaret Lottery for £25 tickets on @TodayTix! Tap here to enter: https://t.co/XSIVnYfoGi

[Emma Boyle @EmmaBoyle]

I entered the Cabaret Lottery for £25 tickets on @TodayTix! Tap here to enter: https://t.co/XSIVnYfoGi

[Emma Boyle @EmmaBoyle]

@EtihadHelp your service is so appalling if I could book a return flight with another airline I would.

[Emma Boyle @EmmaBoyle]

@EtihadHelp your customer journey on upgrading is a disgrace. One deeply unsatisfied customer.

[Emma Boyle @EmmaBoyle]

@RandoxHealth Great. Totally ignore my tweet. And apparently deny your gold drop boxes ever existed. £80 for ANOTHER PCR and redundant one sat at home.

[Emma Boyle @EmmaBoyle]

@RandoxHealth what happened to all your gold drop boxes? I need to have a PCR back Wednesday and was planning to drop at a gold box tomorrow before 1pm to have results back by 9am Wednesday- is this still possible??

[Emma Boyle @EmmaBoyle]

@LNRailway REAL glad I paid for 1st class when the train is so rammed it’s seemingly ok to let non 1st class ticket holders into the carriage. Another classic BH rammed train scenario.

[Emma Boyle @EmmaBoyle]

@marksandspencer has the basket function got a glitch? Have things in basket, can’t see them (app, mobile web, web). Every time I open the app it says 0 items, so I add an item and it keeps adding to the original number of items. And yet still says “no items in basket” 🤷🏼‍♀️🤯

[Emma Boyle @EmmaBoyle]

@Vitality_UK why is trying to book a stay @champneys nigh on impossible? 40mins on hold, no way to check availability only to be told the earliest avail for vitality stays is OCTOBER!! Maybe make it clear that online avail. Isnt applicable to vitality members and save everyone ⏰