Emma May Lewis

[Emma May Lewis @EmmaMayyLewis]

@JustEatUK i need help cancelling an order. Placed over an hour ago. Time just keeps going up. Resturant dont answer the phone. I have to leave. The delivery was meant to be 20-30 minutes this is ridiculous!!!

[Emma May Lewis @EmmaMayyLewis]

@UberEats how is it acceptable to disconnect chats when the conversation clearly has not ended? Should we talk about your customer service?

[Emma May Lewis @EmmaMayyLewis]

@StarlingBank why are you failing to verify a payment and not respond? It is not acceptable to ignore your customers #complaint #CustomerService

[Emma May Lewis @EmmaMayyLewis]

@Dice_Dreams requested an investigation through the game over 2 days ago and still no response. Very diasppointed.

[Emma May Lewis @EmmaMayyLewis]

@Dice_Dreams I sent a complaint through the game 3 days ago and still no reaponse, very disappointing..

[Emma May Lewis @EmmaMayyLewis]

@Wizzair595367 your service is awful. £1.45 a minute to speak to someone about how you cant find my baggage? I tweet and you dont get back to me; i write a claim and you dont get back to me. What kind of airline are you running?

[Emma May Lewis @EmmaMayyLewis]

@Wizzair595367 @Wizzair595367 shock still nothing from you despite messaging and providing our number. Day 6 and still no update on the location of our baggage.

[Emma May Lewis @EmmaMayyLewis]

@wizzair where is our luggage? Your pilot decided to leave behind half of the planes luggage on our flight from heraklion on saturday assuring us that it would be delivered to us on tuesday. Its now thursday and complete silence from you and world tracer!! What is going on?

[Emma May Lewis @EmmaMayyLewis]

@Uber_Support @UberUKsupport @Uber_Support wow!!! How many times do I have to go round in this ridiculous circle before an actual human reads what i am saying and responds!!!!

[Emma May Lewis @EmmaMayyLewis]

@UberUKsupport are you still appreciating my patience? Its been 23 days since my order that was messed up.. numerous tweets!

[Emma May Lewis @EmmaMayyLewis]

@Uber_Support I have followed you, sent you my number, email address, order number. What more can you physically want/need to deal with a simple complaint?!

[Emma May Lewis @EmmaMayyLewis]

@UberUKsupport I have followed you. Your in app support is rubbish and unhelpful and just copy and paste. Do not even bother to read the messages

[Emma May Lewis @EmmaMayyLewis]

@UberUKsupport @UberUKsupport .. funny you have gone silent again, was i right? Not holding my breath with you!

[Emma May Lewis @EmmaMayyLewis]

@UberUKsupport Order #D0F55

[Emma May Lewis @EmmaMayyLewis]

@UberUKsupport @SStretto Its a lie.. they wont help

[Emma May Lewis @EmmaMayyLewis]

@UberEats @Uber_Support @UberUKsupport i am actually loosing my mind with your app and complaints procedure. What is this?!

[Emma May Lewis @EmmaMayyLewis]

@UberUKsupport @UberEats @ubereats_uk @Uber_Support is anyone there?...... complaint pending since thursday!!!!!!

[Emma May Lewis @EmmaMayyLewis]

@UberUKsupport really taking the biscuit. The worst customer service i have ever experienced. Just constantly met with robots on a script. I genuinely dont think one single human has read my actual complaint. HELP!!!

[Emma May Lewis @EmmaMayyLewis]

@UberUKsupport @UberUKsupport is anyone there?

[Emma May Lewis @EmmaMayyLewis]

@UberUKsupport you would “like to help”, yet 9 hours on and still not in my dms and nothing sorted. Thanks @UberEats
#uber #UberEatsUK #complaint

[Emma May Lewis @EmmaMayyLewis]

@Uber_Support @Uber_Support @UberEats @UberUKsupport You have gone silent on the app and on here? Provided all details requested and uber silence. Is it just for show or are you actually assisting? #ubereat #ubercomplaint

[Emma May Lewis @EmmaMayyLewis]

@UberUKsupport @UberUKsupport I already did this, hours before! Do you even read these messages or is it just copy and paste?