@FibrusFullFibre is it possible to speak to anyone? Terrible broadband , constantly dropping and IMPOSSIBLE to get a response by email !! Can someone contact me ? #poorcustomerservice
Ulster Schools MacRory Cup SF (Full Time)
Holy Trinity Cookstown 1-10 (13)
Academy Dungannon 1-9 (12)
Ryan Quinn wins it for Holy Trinity, again! HTC are through to the MacRory Cup Final 👏🏻
@MulberryEngland what’s going on? Trying to arrange a return for over a week now and no response. Phone lines not speaking to customers either? How many emails do I need to send? bad #customerservice
@Fieconny@PassportIRL@barry_tierney How can this be acceptable? We are paying for a service and only want honest and clear updates. I appreciate it’s a busy time but basic bullish attitude and bad manners is not what I call customer service. @PassportIRL you need to invest in CS
@PassportIRL@barry_tierney I have never ever encountered worst or more hostile customer service . Shame on you @PassportIRL . I’m out a fortune on phone calls only to be hung up on abruptly. Zero customer service !!
@PassportIRL@barry_tierney I eventually got through on my mobile and had a 26 minute wait only for an exceptionally rude customer service agent who terminated the call ! Honestly I’m gobsmacked 😶 she didn’t tell me anything I didn’t already know from online tracking and was immensely rude
@PassportIRL I notice none of my messages have been responded to. Is there a Reason why they are being ignored? I’ve been working on social media for years and first point of note is to reply to customer enquiries! Any chance you could respond to mine ?
@PassportIRL@barry_tierney I’ve been refreshing the website all day long! Never turns green and no answer on phones! How can a person get in touch with someone ?