HelpHub Support

[HelpHub Support @Enquiry_HelpHub]

Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[HelpHub Support @Enquiry_HelpHub]

@1MADW0RLD Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[HelpHub Support @Enquiry_HelpHub]

Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[STU @1MADW0RLD]

@FeelGoodContact I still haven’t received any form of support despite following you as you requested. Can some one please help before I escalate this.

[HelpHub Support @Enquiry_HelpHub]

Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[STU @1MADW0RLD]

@FeelGoodContact I’ve sent two emails over the past month regarding a recently purchased pair of glasses and I haven’t received a response to either. Could someone please get back to me.

[HelpHub Support @Enquiry_HelpHub]

Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[improvsKi @improvsKi]

@FeelGoodContact wasn't a good experience putting my order through telling me 1 date then given a higher estimate after confirming
then booked a day off for delivery to be told on the day after I contact customer service won't be today out of pocket and still productless

[HelpHub Support @Enquiry_HelpHub]

Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”
If you want it more

[The Reverend @67Irons]

@FeelGoodContact @FeelGoodContact the code is expired!!!!

[HelpHub Support @Enquiry_HelpHub]

@TanyaFen Hello Tanya, we are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the issue raised. Please follow back and DM your order number and phone number we connect you with an agent who can assist. Thank you

[HelpHub Support @Enquiry_HelpHub]

Hello Tanya, we are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the issue raised. Please follow back and DM your order number and phone number we connect you with an agent who can assist. Thank you

[Tanya Fenelon @TanyaFen]

@FeelGoodContact this is really bad service. Been using you for years and now this. Having had to make multiple calls and demand replacements only for the second set to be delayed too. Really not good enough

[HelpHub Support @Enquiry_HelpHub]

Hello lucy, we are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the issue raised. Please follow back and DM your order number and phone number we connect you with an agent who can assist. Thank you

[Lucy Woo @govp]

Hey @FeelGoodContact, do your team ever answer emails? You've sent me a random glasses case that doesn't match my glasses and won't respond to my query to let me know what you're going to do about it. Good job the glasses are okay, your customer service is dire.

[HelpHub Support @Enquiry_HelpHub]

@govp Hello Lucy, we are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the issue raised. Please follow back and DM your order number and phone number we connect you with an agent who can assist. Thank you

[HelpHub Support @Enquiry_HelpHub]

@scottjammy80 Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[HelpHub Support @Enquiry_HelpHub]

Hello @nattylara, we are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the issue raised. Please follow back and DM your order number and phone number we connect you with an agent who can assist. Thank you

[Natalie Aghazadeh @nattylara]

@FeelGoodContact Hey can you help? My contacts were sent next day delivery on Tuesday and appear to now be stuck in transit via tracking. They’re stuck at Gatwick, running dangerously low on contacts now! X won’t let me DM you

[HelpHub Support @Enquiry_HelpHub]

@nattylara Hello @nattylara, we are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the issue raised. Please follow back and DM your order number and phone number we connect you with an agent who can assist. Thank you

[HelpHub Support @Enquiry_HelpHub]

@suzzti Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[HelpHub Support @Enquiry_HelpHub]

@hazera_syed Hi there, we’re really sorry to hear about this experience — it’s absolutely not the level of service we aim to provide. Please send us a DM with your policy details, address, and best contact number so we can urgently look into what’s happened and get this resolved for you.

[HelpHub Support @Enquiry_HelpHub]

Hi there, we’re really sorry to hear about this experience — it’s absolutely not the level of service we aim to provide. Please send us a DM with your policy details, address, and best contact number so we can urgently look into what’s happened and get this resolved for you.

[HelpHub Support @Enquiry_HelpHub]

@marv24099 Kindly follow back for us to engage further via DM.^CG

[HelpHub Support @Enquiry_HelpHub]

@marv24099 Sorry to hear this — it’s absolutely not the experience we want for any long-term customer. We’d like to look into your account and make sure you're on the right plan. Please send us a DM with your details and we’ll get the correct team onto this ASAP.

[HelpHub Support @Enquiry_HelpHub]

Sorry to hear this — it’s absolutely not the experience we want for any long-term customer. We’d like to look into your account and make sure you're on the right plan. Please send us a DM with your details and we’ll get the correct team onto this ASAP.

[Janice Marvell @marv24099]

@HomeServeUK How can you justify £https://t.co/sxFRcPqiaB then 2nd year £190.00 (yearly) For drainage and plumbing cover to new customers.. yet ive been a loyal customer for over 10 years paying £84.00 pm.. wheres my discount????? When I do call, I get told wrong dept???

[HelpHub Support @Enquiry_HelpHub]

@spmj23 Please send us a DM with your name, address and policy number, and we’ll look into this right away and get your boiler service booked as soon as possible.
Thanks for your patience, and we’ll make sure this is sorted for you.