Eric Grossman, CPA, CGA

Human and accountant

[Eric Grossman, CPA, CGA @EricGrossman]

@ReliableParts Why does no one answer your 1-800 number on a Monday?

[Eric Grossman, CPA, CGA @EricGrossman]

@RexallDrugstore Please turn off the holiday music in your Uxbridge store. It's January 9. Thanks!

[Eric Grossman, CPA, CGA @EricGrossman]

@QBCares Yes, that's the page I originally linked to...
Thanks for trying!

[Eric Grossman, CPA, CGA @EricGrossman]

@Intuit Is there an SOC 2 report that covers a period later than August 31, 2024? That's the latest one you have posted here: https://t.co/KMIwo9PT28

[Eric Grossman, CPA, CGA @EricGrossman]

@QBCares Your link does not answer my question, but leads to a page where others ask my question and do not get an answer either. Thanks, @Intuit.

[Eric Grossman, CPA, CGA @EricGrossman]

@ScotiabankHelps Your new online banking site no longer shows when deposits on hold will be released. This makes managing cash flow difficult. Please bring this function back.

[Eric Grossman, CPA, CGA @EricGrossman]

@Telpay We need to be able to export all details of our billers data from your desktop software. We own the data, you don't, so why won't you give us access to a detailed report?

[Eric Grossman, CPA, CGA @EricGrossman]

@ScotiabankHelps It's a BNS issue.

[Eric Grossman, CPA, CGA @EricGrossman]

@scotiabank @ScotiabankHelps Yesterday and today our bookkeeping systems cannot connect with accounts. Please fix it.

[Eric Grossman, CPA, CGA @EricGrossman]

@ScotiabankHelps Changing browsers or going incognito/private makes no difference

[Eric Grossman, CPA, CGA @EricGrossman]

@ScotiabankHelps QuickBooks Online takes us through both of your authorization steps by prompting a reply on my phone app, but then BNS won't provide any data.

[Eric Grossman, CPA, CGA @EricGrossman]

@HollyisJolly2 @scotiabank @itrade Agreed. An example: Paying a bill now requires more screens and clicks, and then when you begin to enter the amount, the mouse focus leaves that field so you have to click on it again. Were any users asked to test this design?

[Eric Grossman, CPA, CGA @EricGrossman]

@LockPickingLwyr

[Eric Grossman, CPA, CGA @EricGrossman]

@MasterLockUS Four years after the public disclosure of a major fault in your line of puck locks, you have done absolutely nothing to correct it: https://t.co/XF4QKrrwaF

[Eric Grossman, CPA, CGA @EricGrossman]

@QuickBooksCA Private/incognito windows in both Chrome and Firefox operate the same: tabbing takes the cursor from line 1 of a new invoice to the "Add lines" button.

[Eric Grossman, CPA, CGA @EricGrossman]

@QuickBooksCA Why did you remove the time-saving function of advancing to second line of documents (e.g. invoices) by pressing tab? Why use mouse clicks for data entry? Or did you add an option - which we know you hate - so we can choose how your UI operates for us?

[Eric Grossman, CPA, CGA @EricGrossman]

@QuickBooksCA Not a private/incognito window

[Eric Grossman, CPA, CGA @EricGrossman]

@CanRevAgency Your Rep A Client portal is today unresponsive and throwing errors.

[Eric Grossman, CPA, CGA @EricGrossman]

@RexallDrugstore For two weeks your Uxbridge Ontario store has been unheated. We customers are staying away. When will you fix it?

[Eric Grossman, CPA, CGA @EricGrossman]

@ShopifySupport Resolved, thanks.

[Eric Grossman, CPA, CGA @EricGrossman]

@ShopifySupport Why is https://t.co/962ODcExrO down?