@tarheel_texas@WovenDimensions@FedEx Understand that for sure. My issue was more with the customer service rep. @FedExHelp explained why they couldn't look up my shipment.
The guy on the phone basically said I can't help you & didn't say why. If he had given the same answer I got here, different experience.
Hey @FedEx ...do better. Just had worst customer service experience. Called to find a missing package, was told by rep there was nothing he could tell me. I had the tracking number, package marked delivered but not here.
I understand the time of year, but that's unacceptable.
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