@AmericanAir Letting me know you would forward my comments to your internal teams is your final response? Does that really make up for 7 hours on the tarmac, a missed day of work, a night in the hotel, and 3 meals??
@AmericanAir@bran_mf I had the exact same experience and have been reaching out to you, but you have not offered to help me or asked for details of my flight. What’s going on here?
@AmericanAir@ZachHarlan Operations hung up on our pilot mutilple times. He said he was at a loss of words and embarrassed to be apart of the AA crew. So their “mother natur excuse simply doesn’t stand @AmericanAir
@AmericanAir@ZachHarlan Agreed. You cannot blame Mother Nature for keeping us on the tarmac. I understand it was a unforeseen circumstance but there was not even an AA gate dispatcher working that could help get us to a gate. When the pilots are saying they are embarrassed to work for AA- it’s bad.
@AmericanAir flight attendant removed her mask and a customer asked her to put it back on. Attendant got in the customer’s face and forced him to apologize to her or get off the plane.This is just an awful look for your crew. We were stuck in the tarmac for 7 hours last night..
And constantly told to keep our mask on for all 7 hours. Your flight attendants are walking around with Starbucks in their hand and their masks off and telling customers they are in the wrong. This is shameful
@BarstoolBigCat did you hear about American Airlines massive fuck up when they rerouted planes from landing in DFW to San Antonio? We sat on the tarmac for 7 hours after a 4 hour flight and were given on glass of water. Absolutely nightmare
When the @AmericanAir pilot comes over the radio to say he is embarrassed to be a part of the American Airlines team. You know it’s bad. Now starting our 7th hour on the tarmac
@caitlinserle@AmericanAir At least they let you off. We are still stuck. They had 4 bottles of water for the entire plane. How can you be this ill prepared as an airline
Flight AA 1079 has been stuck on the San Antonio tarmac for 5 hours and 40 minutes with no end in sight. We have been given one cup of water and a cookie. Horrible communication from @AmericanAir . When will you let us off the plane?!