EVEN Hotels by IHG

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@1973brother As this is an in-house matter, the hotel team is best positioned to provide immediate assistance and resolution during your stay.
We truly appreciate your patience and thank you for sharing your feedback with us.

[EVEN Hotels by IHG @EvenHotels]

@1973brother Please be assured that we have alerted the hotel management regarding your experience and requested that they contact you directly within 24 hours to further review and address your concerns.

[EVEN Hotels by IHG @EvenHotels]

@1973brother We understand how upsetting and frustrating this situation must have been, especially after a long check-in delay and the concerns you raised regarding your interaction with the front desk team.

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@1973brother Thank you for bringing this matter to our attention. We sincerely apologize for the experience you encountered during check-in at Holiday Inn Express & Suites Jacksonville-Camp Lejeune Area.

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@1973brother We sincerely apologize for this experience. Please send us a direct message with the details of your stay, including the hotel name, reservation information, and contact details, so we can review the matter further.

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@AMarie031447 Hello, we would love to resolve this, please send us a DM!

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@twilson1970 Can you provide the exact location of the Holiday Inn so that our team can look into this for you?

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@Matteosmum We’re sorry to hear about your experience. We’d like to look into this further and help clarify what happened. Please send us a DM with the details of your stay so our team can review and assist you.

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@AyakoOikawa Please feel free to send us a DM about this, we'd be happy to take a look and assist you. https://t.co/LM1YktlTmX

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@iamths1973 Thanks for raising this. Sustainability is a priority for IHG, and we’re working to reduce single-use plastics across our hotels. We’ve shared your feedback with the property.
—Elias
https://t.co/zK6gKYbJ5b…

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@Waltronz Thank you for raising this concern. Please send us DM on Instagram https://t.co/Y5xGp8V5y1 or Facebook https://t.co/fKKnlkLMsx so we can look into this.

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Thank you for bringing this to our attention. We are truly sorry to hear about the experience you had upon arrival. Please be assured that we are addressing this directly with the hotel’s management team to understand what happened and to ensure corrective training and procedures are put in place. Kindly send us DM about your reservation details.

[EVEN Hotels by IHG @EvenHotels]

@li110040 Thank you for bringing this to our attention. We apologize for the inconvenience this has caused. I found that our Diamond Team is handling the existing case, and we recommend working with them, as they are the ones who initiate the resolution process. We will take documentation for reference. Thanks! ~ShaSha

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@MAHIM_VARSHNEY Thank you for your message. We’ve checked our direct messages and unfortunately have not received your account number or the details yet. Could you please resend the information so we can assist you further?

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@MAHIM_VARSHNEY We’re sorry to hear about your experience. We’d like to help resolve this as soon as possible. Kindly send us the full details via DM so we can review your case. We're currently awaiting the information needed to proceed further and assist you effectively.

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@JennyBentley Hi, Jen. Thanks for reaching out! Can you send us a DM with your reservation details, so we can look into this for you?

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@mjrealtor365 We're sorry to see this, certainly not the experience we want for you. Could you send us a DM so we can investigate further? Thanks! https://t.co/LM1YktlTmX

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@FLYGVA Hi, Jan! Thanks for your feedback. We are glad you had a nice stay with us in Dubai Jumeirah. We look forward to welcoming you back soon for more sunshine!

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@Vikas760748 We're truly sorry to hear about your experience. We understand your concern and we're committed to improving our service. Kindly send us the details of your stay including name, email and phone, confirmation number, and IHG One Rewards number if applicable.

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@EduardoMiguelG Hola, Eduardo. Para más información, puedes comunicarte directamente con el hotel llamando al 56-2-23942000 o a través de [email protected]. Gracias y un saludo.

[EVEN Hotels by IHG @EvenHotels]

@EduardoMiguelG Gracias por contactar con la central de la cadena hotelera IHG. ¿Nos podrías indicar el nombre y la ubicación del hotel que te interesa?