@johnthackara@rufflemuffin@Loomio Indeed. We created the Open City Law for Mex City that points in precisely that direction, also combining new notions of public participation; subject close to my heart.
(Passed by unanimity in local Congress but much work still to be done to anchor firmly into daily life)
@johnthackara@rufflemuffin Believing that service design is politically neutral, that efficiency is supreme end-goal, that we can skip that messy part of deciding together what type of societies and cities we want.
Service-oriented governments and smart city paradigms are NOT identical to governance.
Another key insight - in a portfolio logic (for system change) you design options for learning, not for action. You open up possibilities for learning. Only after that you exercise choice - chances are it will be more robust
"La dinámica que ofrece esta plataforma es sencilla. A través de algunas preguntas, los usuarios pueden obtener rápidamente un diagnóstico sobre el consumo de agua que tienen en su domicilio.": @Forbes https://t.co/PNoWVH9vKH Hacia una #CiudadAbierta#LabCDMX
Hi, @UKinMexico we thought you'd be interested with our London and Mexico City office collaboration reimagining the Nochebús https://t.co/j5t3M1voPC we were commissioned by @the_IDB and @LabCDMX#informationdesign#wayfinding 🇲🇽🇬🇧