@British_Airways Obviously you are not that sorry as you continue with the #overbooking practice for your #greed. I know that volunteers were not seeked as my colleagues didn't get asked. Obviously my historic use of @British_Airways means very little. I shall be trying to avoid flying with you.
Although a OneWorld priority member I got #downgraded from business class on the #redeye 8hr #Chicago/#Heathrow flight @British_Airways didn't follow a fair process as they didn't ask for volunteers. Nor could they prove selection was random. A company on the decline #OverBooking
@British_Airways I raised a complaint but all I get are the standard answers - #Overbooking is for the benefit of customers, we select at 'random' etc I believe the small compensation you forced on me in Chicago and diff in fare refund is less than the highest value business class ticket you sold