FA Grassroots Technology

Digitising the Grassroots Game 📱🌱

[FA Grassroots Technology @FAGRTech]

@jwright1982 Hey Jay, yeah we are aware the site could do with modernising. There is work going on behind the scenes though! If you drop the support team a message at [email protected], they can help you out with this

[FA Grassroots Technology @FAGRTech]

@samcole123 Hey Sam, if you clear your cache & cookies, the site should load as expected for you

[FA Grassroots Technology @FAGRTech]

@smithpd11 Hey Paul, this is a different issue we were made aware of this morning. A fix has been identified and we're hoping to release it later today.

You can follow along here for further updates https://t.co/j31YNYICmY

[FA Grassroots Technology @FAGRTech]

@HolyportFC @FA Good morning, We've been experiencing significant bot traffic to our login system causing an error to show for some genuine users using our portals. We implemented a resolution last night to hopefully resolve this and we're monitoring the situation

[FA Grassroots Technology @FAGRTech]

@RefsJourney @FARefereeing I can't comment on how well R2-D2 navigates the field of play, but can confirm our platforms are built to comfortably cope with peak traffic from our users and beyond. Bot traffic is causing us an issue though so if we can keep the robots out our portals, that would be great!

[FA Grassroots Technology @FAGRTech]

@jwright1982 @callum_everatt Hey Jay, apologies for this. Its not necessarily a fix thats required here as its non-human traffic causing this. We're doing what we can to ensure you can get in and use the platform uninterrupted

[FA Grassroots Technology @FAGRTech]

@AlanKing_ @ACYFL_Official @FA @BerksandBucksFA Apologies Alan, our support team are running with a bit of ticket backlog at the moment.

The Competition Portal had a software update this morning and so requires a fresh log in token to load, our updates usually force a new login, not sure why it hasn't today.

[FA Grassroots Technology @FAGRTech]

@mattyday2015 @FA Hey Matt, i've reached out to the dispensation team and will get back to you as soon as possible

[FA Grassroots Technology @FAGRTech]

@NonLeagueHQ1 @FA No problem! 🫡

[FA Grassroots Technology @FAGRTech]

@fryerlee123 Thats slightly different. Your league have a setting to allow you to set up to two SMS contacts. If they've not switched that on, they'll have to assign the SMS contacts for you.

[FA Grassroots Technology @FAGRTech]

With the grassroots season about to kick off, its a good time to check your primary contact is correct in Full-Time!

📲 Remember, its the primary contacts details that appears on the Full-Time email notifications.

[FA Grassroots Technology @FAGRTech]

@fryerlee123 Hey Lee, guidance on how to update your own Primary Contacts in Full-Time is available here https://t.co/gyKJvxw0jX

We've a data fix going live today to remove the old managers so should be correct by tomorrow 😊

[FA Grassroots Technology @FAGRTech]

@AndyCooke2 Hey Andy, we've a data fix going live today which should resolve this for you

[FA Grassroots Technology @FAGRTech]

Our new system status page is live!

📨 Subscribe to updates to be notified of system maintenance or live incidents

https://t.co/Y1crDHh5X6

[FA Grassroots Technology @FAGRTech]

@markpilleyrdsl Hey Mark, this is due to be reset tomorrow morning. Apologies for the delay on this!

[FA Grassroots Technology @FAGRTech]

League Admins!

Here's everything you need to know ahead of the summer 😊