@gvtweets7 Hi, please allow us some time as we are currently reviewing this. We will update you as soon as we receive a confirmation. Thank you for your patience.
@_Mr_Vj bank’s toll-free helpline to know the exact reason. To avoid blacklisting in the future, please ensure timely recharge when you receive low balance alerts from your bank. (2/2)
@_Mr_Vj Hi, thank you for reaching out to us. A FASTag being blacklisted means the vehicle is not permitted to make toll payments via FASTag at the toll plaza. This usually happens due to reasons like insufficient balance in the FASTag account. We recommend contacting your issuing (1/2)
@arunkarur93 Hi, please reach out to the issuing bank’s customer service desk to report the incorrect deduction. They will review your complaint and, if applicable, raise a chargeback for the deducted fare. Thank you!
@RahulPKapadia Hi, we request you to kindly contact your issuing bank’s customer service desk to report the double deduction issue. They will review your complaint and may initiate a chargeback for the extra amount, based on their findings. Thank you.
@MS_Sareen Hi, please reach out to the issuing bank’s customer service desk to report the incorrect deduction. They will review your complaint and, if applicable, raise a chargeback for the deducted fare. Thank you!
@gvtweets7 We understand your concern and want to assure you that we are looking into the issue. We will get back to you as soon as we have an update. We truly appreciate your patience in the meantime. Thank you.
@bikasha1989 Hi, please reach out to the issuing bank’s customer service desk to report the incorrect deduction. They will review your complaint and, if applicable, raise a chargeback for the deducted fare. Thank you!
@Nidhin_Pazhoor Hi, please reach out to the issuing bank’s customer service desk to report the incorrect deduction. They will review your complaint and, if applicable, raise a chargeback for the deducted fare. Thank you!
@akana_kuma24979 Hi, please reach out to the issuing bank’s customer service desk to report the incorrect deduction. They will review your complaint and, if applicable, raise a chargeback for the deducted fare. Thank you!
@GreyMatterGrid Hi, we request you to kindly contact your issuing bank’s customer service desk to report the double deduction issue. They will review your complaint and may initiate a chargeback for the extra amount, based on their findings. Thank you.