Frimley Excellence

Welcome to the official Twitter account of the Frimley Excellence programme, empowering everyone at Frimley Health to deliver outstanding care to our patients.

[Frimley Excellence @FHFTexcel]

Here's our recent Green Belt cohort in action, applying lean skills through interactive challenges🎯With a group including nurses, doctors, physios & ops colleagues, it’s been brilliant to watch how quickly these skills are being embedded @FrimleyHealth #ContinuousImprovement 💚

[Frimley Excellence @FHFTexcel]

More White Belts come from our Gynaecology Ambulatory Centre at Heatherwood! ⚪ They identified their own cleaning 'bicycle book' waste example and improvement opportunities to create a better experience for both patients and staff at @FrimleyHealth 👏 #ContinuousImprovement

[Frimley Excellence @FHFTexcel]

Congratulations to our latest cohort of Yellow Belt attendees!👏It’s a solid “douze points” all round⭐ with collaboration, creativity through process mapping & some friendly competition amongst teams using PDSA cycles to build Mr Potato Head @FrimleyHealth #ContinuousImprovement

[Frimley Excellence @FHFTexcel]

Pleased to present our Deputy Chief Operating Officer, Charlotte, with her Green Belt Lanyard 👏 Chair of our UEC Improvement Board @FrimleyHealth, Charlotte uses her Green Belt skills to coach & drive improvements across Urgent & Emergency Care pathways #ContinuousImprovement 💚

[Frimley Excellence @FHFTexcel]

We kicked off the next FX Huddles wave 🙌 Great to welcome Frimley & Heatherwood orthopaedics & surgery teams as they explored what huddles are & started shaping their improvement journeys. Looking forward to supporting them start improvement huddles 🚀 #ContinuousImprovement

[Frimley Excellence @FHFTexcel]

Celebrating our newest White Belts from Wexham & Frimley! 🎉 Great to see colleagues from Clinical Engineering, alongside a Neonatal HCA, Podiatry Admin & Medical Education Manager starting their improvement journey together!💡@FrimleyHealth #ContinuousImprovement

[Frimley Excellence @FHFTexcel]

Excited to support @FrimleyHealth colleagues through the new business case process, embracing the FX way 💼💭

Focusing on clear problem definition, data & root causes to help build stronger cases & improved outcomes.

Contact us if you’d like support! 📩

#ContinuousImprovement

[Frimley Excellence @FHFTexcel]

Here are the latest @FrimleyHealth colleagues to have attended our Yellow Belt conversion course 💛 👏
A fantastic session sharing their previous improvement experience, while building capability in the Frimley Excellence way of improvement 💡 #ContinuousImprovement

[Frimley Excellence @FHFTexcel]

More good news from the MyFrimleyHealth Record app 🎉

Proxy access for children can be set up in 1.5 days avg, making it easier for parents & carers to view health info, appts, results & meds

Great work from Digital & Paediatric teams @FrimleyHealth 👏

#ContinuousImprovement

[Frimley Excellence @FHFTexcel]

#ContinuousImprovement is often described as a marathon, not a sprint - and our latest Yellow Belts at @FrimleyHealth are off to a great start on their improvement journey🏃‍♀️
Pacing themselves with new skills, they can build the momentum needed to go the distance, step by step💛

[Frimley Excellence @FHFTexcel]

Ahead of launching our new wave of FX Huddles (formerly FXIS), we’ve been piloting refreshed teaching sessions & are excited to welcome Frimley & Heatherwood orthopaedic & surgical ward teams next week to the programme! 😄 @FrimleyHealth #ContinuousImprovement

[Frimley Excellence @FHFTexcel]

We’re celebrating fantastic uptake of the MyFrimleyHealth Record app👏

📈 43% → 59% users (Aug ’24–Mar ’26)
📊 73% of patients have 3+ sessions
📱 70% of patients used app in Mar
👥~400,000 signed up (+8k/month)

A huge thank you to teams across @FrimleyHealth for driving this!

[Frimley Excellence @FHFTexcel]

21 Paediatric Preceptors from @FrimleyHealth joined us to sharpen their White Belt skills ⚪ - spotting opportunities to improve care in their areas. They explored the 8 wastes & how to tackle them using the PDSA cycle for #ContinuousImprovement 😄

[Frimley Excellence @FHFTexcel]

“Without data, you’re just another person with an opinion.” 🗃️ The King Edwards Out Patients team used data from self check-in screens highlight the extent of their problem to tech teams, leading to a simple fix that made a huge difference! 👏 @FrimleyHealth #FXISwin

[Frimley Excellence @FHFTexcel]

Brilliant learning from the Frimley Outpatients team! 👏 Swapping their pin board for a Microsoft Form boosted morale survey responses and delivered clearer insights for improvement! 🔍 @FrimleyHealth #FXISwin

[Frimley Excellence @FHFTexcel]

Wexham Park Outpatients @FrimleyHealth have worked hard to improve wheelchair access for patients on arrival. Although proving tricky, the team have applied improvement tools to establish what they can control to ensure patients arrive with minimal delay & stress #FXISwin 🙌

[Frimley Excellence @FHFTexcel]

FXIS helped Aldershot Outpatients @FrimleyHealth pause before acting ⏸️ shifting from quick fixes to clearer problem understanding. Using data, shared dialogue, scorecards & PDSA, teams now implement change more intentionally, with greater clarity & sustainability 😄 #FXISwin

[Frimley Excellence @FHFTexcel]

Proud to celebrate 5 @FrimleyHealth Outpatient teams from wave 11 of the FXIS programme! They shared inspiring journeys & tested tools like safety calendars, process maps, fishbones, 5 whys & brainstorming. Stay tuned as we spotlight each team’s #FXISwin over the coming days 🎉🌟

[Frimley Excellence @FHFTexcel]

Great to deliver White Belt training to more @FrimleyHealth colleagues from across clinical areas! 🩶 So encouraging to see lots of enthusiasm for everyday improvement 👏
#ContinuousImprovement

[Frimley Excellence @FHFTexcel]

New season, new improvers at @FrimleyHealth! 😄

Meet our latest Yellow Belt cohort 💛 - ready to spring into action with their improvement skills to nurture improvement across our services 🌱

#ContinuousImprovement