@jreadel212@thoughtcrime___ Hi Joanne! One of our main data centers in LA is down and it’s overloading our other content delivery, we hope to have it resolved quickly and we are very sorry for the inconvenience!
@MelodyCallaway Although you are not a gym or fitness studio, we have additional options you can sign up for that allows for 75 hours of music use or unlimited use. If you would like to see these options, please go to https://t.co/99ev9AU0cM
@MelodyCallaway Hi Melody! The tier you are using is created for personal use with under 35 hours of listening time per month. Due to our agreements with the record labels, we have a limit in place regarding music being used each month.
@gregarthur479 We don’t seem to have an email from you from the previous time so if you can let me know when you email and I can make sure our customer service team looks out for it!
@gregarthur479 Hi greg! Sorry this is happening! If you can email [email protected] so we can get your email associated with your account and we can look into the issue!
@gregarthur479 Hi Greg! Sorry this is happening. Please email [email protected] with your account email and details and we will assist! I notified the customer service department to look out for your email.
@BrakeMjd Hi! Please email [email protected]. Some customers had some login issue previously that should be fixed but we can get your password and account reset and that should resolve it. So sorry for the inconvenience!
@jakelopez@thenicholecruz That shouldn’t be happening, we can assist! Please email [email protected] so we can look at your account info to see what’s going on. Thank you Jake!
IT’S SCIENCE
#PhysEd students love “good” music. Their overall mood, effort, and engagement all increase. The problem becomes finding “good” music.
Look no further than @FITRADIO for music of all genres that students will love and you will be able tolerate.
@therealdanvega Hi Dan! So sorry you are having issues. Here are some steps that hopefully will help you out: 1) make sure both screens are on with the FITRADIO app open on both devices 2) You are on the saved mixes screen on the watch app. email [email protected] if you still have issues!