@JumiaNigeria I’ve spent so much money with Jumia, including on items that cost three times more than they would elsewhere, because I trusted that experience. Now u want me to keep a phone I cannot use & refuse to refund me? Please, guys, hurry up and give me back my money.
@JumiaNigeria I’m used to shopping on Amazon, & whenever I have an issue, I’m used to receiving good customer service and having the issue resolved. One of the main reasons I choose Jumia is because you guys position yourselves as the closest thing to the Amazon shopping experience in Nigeria.
@JumiaNigeria Why isn’t the product description clear enough to state that this particular model does not support eSIM? Isn’t it the seller’s and Jumia’s responsibility to ensure important product information is clearly provided? Now you have my money AND my phone. I need my money back.
@JumiaNigeria Only for you guys to come back and say, “Oh, we’re not going to take the phone.” Why build a system that allows customers to initiate a return, only to turn around and refuse it? This has caused me unnecessary stress.
@JumiaNigeria I’m beyond frustrated and angry about my latest order. I purchased a phone and, after receiving it, discovered that it does not support eSIM. I immediately requested a refund. The phone was never used, and we have already returned it to drop-off location.
@British_Airways I’ve flown countless airlines worldwide, and this is by far the WORST experience I’ve ever had. After hours of delays, my diabetic mother finally got home WITHOUT her luggage. Her medication and blood sugar supplies are inside. Completely unacceptable. DELIVER HER LUGGAGE🙄
@British_Airways THIS IS UNACCEPTABLE. My mother is diabetic and unwell. She flew 6½ hours overnight from Lagos to Heathrow, arriving at 5:20 AM today, only to have her BA1474 Heathrow–Glasgow flight cancelled. She has now been left at Heathrow for HOURS🥲😩🥺😡
@Jack47atk@KellerPasc360@lefilsdaffou I’ve NEVER seen a single Nigerian pretending to be South African. 🙄 Our men are odogwus—they look nothing like South Africans.