The Fairbanking Foundation

We are proud of supporting organisations to put customer financial well-being at the heart of their propositions.

[The Fairbanking Foundation @Fairbanking_UK]

The Fairbanking Foundation charity will be winding up later this year - you can find more about this, and our final projects, on our LinkedIn page. Thank you for your support and don’t hesitate to get in touch if you would like more info. https://t.co/h9mLO4i6fd

[The Fairbanking Foundation @Fairbanking_UK]

@MartinSLewis @Jeremy_Hunt @TheFCA @TheFCA proposals are long overdue and current practice lags behind best regulatory practice. Right now a consumer or whistleblower who reports potential non compliance to the FCA has no info as to whether it is even being investigated.

[The Fairbanking Foundation @Fairbanking_UK]

Following our research into how firms are implementing the FCA Consumer Duty we are delighted to be partnering as a judge for the new Consumer Duty Leadership awards which will showcase innovation and excellence. Express interest now - awards Feb 2024 https://t.co/586K9aYGu9.

[The Fairbanking Foundation @Fairbanking_UK]

New research from us on the FCAs consumer duty calls for a much stronger focus on consumer research and insight if firms are to fully deliver on the new duty https://t.co/e4wl6F1pSh

[The Fairbanking Foundation @Fairbanking_UK]

@ecu_karen Thanks - we got 2.

[The Fairbanking Foundation @Fairbanking_UK]

We have launched a new research project on how firms are approaching the FCA Consumer Duty - and what action customers expect if monitoring finds poor outcomes. More on our website here https://t.co/Ms3LPRdL0F

[Richard Lane @itsrichardlane]

Delighted that @TheFCA are this afternoon hosting @StepChange and Amplified Global to discuss our ‘Mixed Messages’ report about how to communicate with those in financial difficulties.

[The Fairbanking Foundation @Fairbanking_UK]

Great to be at this important @StepChange and @AmplifiedGlobal event @TheFCA about debt communications

[The Fairbanking Foundation @Fairbanking_UK]

@TheFCA We welcome this initiative but much rests on the judgements firms make about what to monitor (to discover if they are meeting the new duty) and what to do with the findings. Customer expectations should drive the design of the monitoring approach.

[StepChange @StepChange]

It’s time we started getting more comfortable with talking about money worries and debt. 💷💜

Our cost of living hub is a great place to start. This is a dedicated page on our site with vital information on bills, benefits, budgets and more.

👇
https://t.co/bg8nGK8m7H

[The Centre for Social Justice @csjthinktank]

Live Now: Introducing a new approach to the oversight of enforcement, with Lord Wolfson

https://t.co/LQH55tthaQ

[The Fairbanking Foundation @Fairbanking_UK]

@registry_trust annual review today sets out stark statistics on personal debt as 1 in 13 adults today has an outstanding CCJ

[The Fairbanking Foundation @Fairbanking_UK]

We have responded to the FCA’s second consultation on a proposed new Consumer Duty (CP21/36).    We welcome the FCA’s goals but would like to see a private right of action for consumers and a more proactive approach to monitoring firms.
https://t.co/0HjoqZrwid

[Fuel Bank Foundation @fuel_bank]

To find out how the rise in the cost of living is impacting vulnerable consumers we surveyed more than 700 people across GB, all of whom had help from Fuel Bank in the past year.

Today we launch the findings in our #FuelCrisisReport.

https://t.co/hnVJc4QYTV

#FuelPoverty

[StepChange @StepChange]

Last week, we launched our latest research on problem debt & the credit safety net.

Two-thirds (65%) of those using credit as a safety net, have recently missed bills or cut back to the point of hardship to keep up with credit repayments.

Read more 👇

https://t.co/l3Hh8iNNJw

[The Fairbanking Foundation @Fairbanking_UK]

Our new report - “Wishing Covid-19 debt away: how over-optimism stops people from seeking help”- reveals that many people experiencing money woes for the first time as a result of the pandemic could are not seeking crucial financial help and guidance. https://t.co/F5pdajZRIP

[StepChange @StepChange]

📢 Credit, in the right circumstances, is socially and economically useful. But for some, credit products cause harm and poor outcomes.

Today, we launch our report on problem debt and the credit safety net.

Here's some of our findings 👇 (1/5)

[Fair By Design @FairByDesign]

Today, as people wake up to post-Christmas debt, our campaign with @UKFinclusion for the Government to introduce a “must have regard” to financial inclusion for @TheFCA via the Future Regulatory Framework is all the more important.

https://t.co/5NrgiUDYkW

#BlueMonday

[Caroline Siarkiewicz @carolinesiarki1]

Many people are worried about money, and just talking about it can help to build a sense of overall wellbeing. #TalkMoney Week, starting today, aims to encourage these money conversations, and showcase all the places across the UK that you can go to have them.

[FSConsumerPanel @FSConsumerPanel]

We've published our response to @TheFCA, @bankofengland and the Prudential Regulation Authority's discussion paper on improving diversity and inclusion in financial services. Read it here: https://t.co/Wu0gmUywEa