Hari Ganti

I mostly just use Twitter to complain about things

[Hari Ganti @FalxFour]

@Voya wow, I really love that you have undocumented password restrictions, such as being too long. Really helpful for those of us with password managers to keep our accounts secure /s

Maybe hire some real software engineers?

[Hari Ganti @FalxFour]

@BiltRewards hey, so why didn't I get the 5x points like I was supposed to?

The promo was still valid on March 11th

[Hari Ganti @FalxFour]

@PolandtravelUS man, if only Polish security actually bother to treat my luggage respectfully and at least repack it properly after a search...

[Hari Ganti @FalxFour]

So pissed off with @netflix right now. I had several shows downloaded for upcoming flights, but none of them were visible in the app once I got on the plane and put my phone in airplane mode. Now, it's showing that I have nothing downloaded (no space used), but I've hit the limit

[Hari Ganti @FalxFour]

@IMDAsg it would be nice if the Wireless@SGx signup worked. No texts are being sent...

[Hari Ganti @FalxFour]

@ankurjain_2 @BiltRewards @prioritypasscom Incidentally, a different bilt member figured it out. Thanks for forcing users to work this out themselves instead of providing clear communication

https://t.co/7knTlWg41Z

[Hari Ganti @FalxFour]

@ankurjain_2 I've lost all trust in @BiltRewards. I was told I could use the @prioritypasscom membership right away with the palladium card, but now I'm halfway around the world, with no access to the physical card for a month, and I can't fucking activate my membership

[Hari Ganti @FalxFour]

@ankurjain_2 @BiltRewards @prioritypasscom If I close the account within 30 days of opening it, I trust you'll refund the annual fee, right?

[Hari Ganti @FalxFour]

@ankurjain_2 @BiltRewards @prioritypasscom If I paid for the AmEx Platinum, you'd better bet I'd have premium support ready to respond. How can you justify $495 with the absolute garbage support that I've received? Quite honestly, I'm ready to cut my losses

[Hari Ganti @FalxFour]

@ankurjain_2 @BiltRewards @prioritypasscom I board my flight in an hour and a half. I should have been in the lounge for about 30 minutes at this point. Even if you offered to compensate me for paying out-of-pocket for the lounge, how will I possibly get back the time I wasted?

[Hari Ganti @FalxFour]

@ankurjain_2 @BiltRewards @prioritypasscom And if I try to make a phone call, I'm going to be hit with $0.25 for every minute I spend on hold, waiting for support. This card, on its *first* day, has already caused me so much frustration that I don't know how you can possibly fix this

[Hari Ganti @FalxFour]

@ankurjain_2 @BiltRewards @prioritypasscom So what did I just pay $495 for? I've never paid that much for a card before, and I was sold it on a false premise. I told the agent I called (in January) that I'd be traveling and couldn't activate the physical card. I was told the benefits still start immediately. Lies

[Hari Ganti @FalxFour]

@ankurjain_2 @BiltRewards @prioritypasscom But I can't get that because I keep getting errors. @prioritypasscom has no means of contacting support quickly, and I messaged @BiltRewards over an hour and a half ago. No reply. I got this card with the hope that I could use it for the lounges in the next 5 airports this trip

[Hari Ganti @FalxFour]

@ankurjain_2 @BiltRewards @prioritypasscom I tried with the membership number and last 4. Didn't work. The app no longer shows the full card number either. I found a way to get my card number and it *still* didn't work to activate the membership. The lounge staff turned me away because they need the QR code from the app

[Hari Ganti @FalxFour]

@BiltRewards I'm so fucking pissed off right now. I can't set up my priority pass account with the last 4 of my card number, and I can't access lounges any other way. I'm literally halfway around the world and got this card for this *exact* purpose and I can't fucking use it

[Hari Ganti @FalxFour]

@AskRobinhood suddenly changing the name of your app is *not cool*. Not being able to find it when halfway around the world is straight-up panic inducing

Assholes

[Hari Ganti @FalxFour]

@onnoveltet 二枚買った！すごくワクワク！

Just bought two illustration books from one of my favorite artists, and I'm extremely excited!

[Hari Ganti @FalxFour]

@HiltonHelp @Hilton @HiltonHonors @HiltonHotels, guess no response here, either?

[Hari Ganti @FalxFour]

@HiltonHelp love that your chat has failed to connect me to a front desk representative for several days now, and they aren't bothering to answer at their email address. In other words, I can't get anyone to help me. Absolute garbage

[Hari Ganti @FalxFour]

@QuestDX I already sent a message to your contact form and still haven't heard back. I don't trust you'll actually do anything useful

[Hari Ganti @FalxFour]

My god, @QuestDX has the worst customer support I've ever seen. You can't even connect with a person. Will probably be submitting a formal complaint to CalHHS and the OAG about this