Advice on developing a definition of "family member" -- do it while your family is small. In later-generation large families, there will be more complexities in discussing whether to include stepchildren, unmarried significant others, etc. #TransitionsSpring2020
Capital appreciation of the biz is what makes shareholders wealthy, but dividend income is what makes them FEEL wealthy, says Travis Harms. @MercerCapital#TransitionsSpring2020
There is a tension between shareholders' desire for dividends and the need to invest in the future growth of the business, notes Travis Harms of @MercerCapital#TransitionsSpring2020
Ways to get started with family governance: Do a family survey, or invite the whole family to tour a company facility. Be inclusive. #TransitionsSpring2020
Nothing unifies a family more than the desire to take care of the next generation. A way to get your family behind governance is to make it about the kids. #TransitionsSpring2020
Your processes must evolve to meet the needs of the current family and ownership group. What worked for past generations may no longer be relevant. #TransitionsSpring2020
A good place to start in the creation of a family constitution is fear: What are you scared of, and what are you scared of for your kids? Example: Your daughters being prevented from joining the business. #TransitionsSpring2020
Does your family constitution include a section on crisis management: substance abuse in the family, workplace violence, product liability, electronic dara breaches, natural disasters, etc.? #TransitionsSpring2020
The bisiness culture must come from the top. In a family business, "the top" should be the family -- even without family in management. #TransitionsSpring2020
If you don't have family working in the business, you need a way of communicating to employees to make them feel as if they're working in a family business (e.g., a letter at holiday time). #TransitionsSpring2020