Prevent social engineering against your help desk and increase user and service desk productivity. On-premises and Cloud. Windows/SAP/IBM/Oracle passwords.
Deepfakes can clone voices.
They can clone faces.
They can't fake what your own ITSM, HR system, and asset database know about your employees.
That's the verification gap — and the fix: https://t.co/oFfkkE9Toq
#WorkforceIdentityVerification#HelpDeskSecurity #IdentityVerification #Deepfakes #SocialEngineering #IVM
(3/3) MGM. Clorox. M&S. Co-op. Jaguar Land Rover. Five breaches, one attack: a convincing call to the help desk — no malware needed. JLR's outage alone cost the UK ~£1.9B.
Your organization’s next defense isn’t another firewall. It’s your help desk identity verification strategy. Now is the time to act — before the attackers call your company next.
Learn more: https://t.co/QIPvuP0QMQ
#SocialEngineering #CyberSecurity
(1/3) MGM. Clorox. M&S. Co-op. Jaguar Land Rover. Five breaches, one attack: a convincing call to the help desk — no malware needed. JLR's outage alone cost the UK ~£1.9B.
Your organization’s next defense isn’t another firewall. It’s your help desk identity verification strategy.
Now is the time to act — before the attackers call your company next.
Learn more: https://t.co/QIPvuP0QMQ
#SocialEngineering #CyberSecurity
(2/3) MGM. Clorox. M&S. Co-op. Jaguar Land Rover. Five breaches, one attack: a convincing call to the help desk — no malware needed. JLR's outage alone cost the UK ~£1.9B.
Your organization’s next defense isn’t another firewall. It’s your help desk identity verification strategy. Now is the time to act — before the attackers call your company next.
Learn more: https://t.co/QIPvuP0QMQ
#SocialEngineering #CyberSecurity
Passkeys secure the login.
They don't secure the recovery call. Microsoft Entra goes passwordless Sept 1. We wrote the blog — and the free whitepaper on what the verification gap actually looks like and how to close it.
Both at the link → https://t.co/Wwz8v77w6f
#MicrosoftEntra #Passkeys #IdentityVerification
Passkeys secure the login.
They don't secure the recovery call. Microsoft Entra goes passwordless Sept 1. We wrote the blog — and the free whitepaper on what the verification gap actually looks like and how to close it.
Both at the link → https://t.co/Wwz8v77w6f
#MicrosoftEntra #Passkeys #IdentityVerification
Microsoft Entra goes passwordless by default in 5 days.
The part most teams missed: a passkey is something you have. When you don't have it, you call the help desk — and that call is still unverified.
That's the gap. Here's how to close it →
https://t.co/plZJ81vhtr
#MicrosoftEntra #Passkeys #IdentityVerification
Attackers aren't hacking in anymore. They're calling in.
The 2025 IBM/Ponemon Cost of a Data Breach Report found compromised credentials are the #2 initial attack vector globally — with breaches costing $4.67M on average and taking 241 days to detect.
We wrote about why MFA and manager approval alone don't close it, and what actually does 👇
https://t.co/8gSDzbISkY
#IdentitySecurity #CyberSecurity #HelpDeskSecurity #DataBreach #ZeroTrust #ITSecurity #SocialEngineering #IdentityVerification
The real solution is strong identity verification before help desk actions.
If you can’t verify the employee’s identity, you shouldn’t reset their credentials.
Social engineering is evolving fast. Help desk security has to evolve with it.
Read more: https://t.co/Fy6tCsP980
Cybercrime groups are now recruiting women to perform vishing attacks against IT help desks.
Yes, seriously.
Attackers linked to the Scattered Spider ecosystem are offering $500–$1,000 per call to impersonate employees and request password resets.
🧵
Many help desks still verify users using things attackers can easily obtain:
• employee IDs
• personal info
• security questions
• manager emails
That’s exactly why these attacks work.
Attackers no longer need to hack — they just need to talk.
Recent breaches at Marks & Spencer, Harrods, Co-op, and Jaguar Land Rover (JLR) have exposed a pattern: attackers no longer need to break down digital doors when they can simply call the helpdesk and ask for the keys.
Read this informative article to know why your Service Desk is the new attack vector and what you can do to defend it:
https://t.co/5gmddqaHb2
#CyberSecurity #SocialEngineering #IdentityVerification #ITSecurity #FastPassIVM #HelpDeskSecurity #Vishing #DataBreach
Many of the biggest, high-profile data breaches since 2020 started with one tactic: tricking the help desks or service desks. Attackers gained unauthorized access—often stealing passwords or credentials that unlocked further systems.
Here’s a timeline of notable incidents across North America, the UK, and Europe, and what was compromised in each case: https://t.co/qF0IkCiD9n
Learn how to protect your help desk from vishing and social engineering attacks before they happen.
Contact FastPass: https://t.co/gtN0lz5qO2
#CyberSecurity #SocialEngineering #IdentityVerification #ITSecurity #FastPassIVM #HelpDeskSecurity #Vishing #DataBreach #ITSecurity
Imagine a help desk that verifies users seamlessly, flags suspicious activity automatically, and enhances security without disrupting operations. That's precisely what a leading Fortune 500 medical company accomplished with FastPass IVM(Identity Verification Manager).
Discover the full story and more case studies on how Fastpass IVM is transforming help desk security with secure user verification. Protect the help desk with forced identity verification process: https://t.co/I17Y3dger4
Contact FastPass directly : https://t.co/PwP5MQMXwv
#CyberSecurity #SocialEngineering #IdentityVerification #ITSecurity #FastPassIVM #HelpDeskSecurity
🎯 Attackers don’t need exploits—just one call to your service desk for full corporate breaches.
Learn from @FastPassCorpAS how role- & points-based verification workflows stop attackers cold.
➡️ https://t.co/aUaJrLfBFC
#cybersecurity#sponsored
The Salesforce data breach started with a phone call.
Hackers didn’t hack firewalls — they called IT help desks, pretending to be real employees.
It’s a powerful reminder that the biggest security risks often come from social engineering, not technology failures.
Your help desk handles sensitive access every day. The question is: how do you verify who’s on the other end of the line?
Learn how to protect your help desk from vishing and social engineering attacks before they happen:
👉https://t.co/HYeqQZl7BJ
#CyberSecurity #Salesforce #DataBreach #HelpDesk #Vishing #SocialEngineering #FastPassCorp
Social engineering is getting smarter — and your help desk is in the crosshairs.
If you already know this risk is real, the next question is: how do you protect your help desk the right way?
FastPass just released an easy-to-understand guide to the Top 10 Identity Verification Management (IVM) solutions that stop attackers from stealing passwords and credentials over the phone.
What’s great about it: it doesn’t just compare tools — it helps you figure out which type of solution fits your organization best.
If you’re planning your next step in help desk protection, start here: https://t.co/MpSspdgftQ
#CyberSecurity #IdentityVerification #HelpDeskSecurity #ITSecurity #CISO #SocialEngineering