@royalairmaroc@A_AzizAttia I will locate your agency in London, and then call the police to inform them of the situation. What you have been doing to the passengers is called ROBBERY. There is no other name for it.
@Majoisme@royalairmaroc I've been waiting for almost a year. I received my luggage after 5 days. It had been broken into, and clothes, perfumes, and shoes were stolen. To this day, I haven't received a single response!
@royalairmaroc@KMueller316@FedEx@FedExHelp You must assume your contractual responsibilities to the passengers. Article 31 of Montreal must be complied with by all companies without exception.
@KMueller316@royalairmaroc@FedEx@FedExHelp I received my luggage 7 days late. Suitcases were broken into, items were stolen, and to this day they haven't taken responsibility. This has been going on since November.
@royalairmaroc@ifespeech You ask us to contact you privately, but you never reply to the emails. It's all premeditated. You know about the robberies that passengers experience on your company's flights.
@josebavb@royalairmaroc There were 3 suitcases, I received them in two installments... They do it on purpose! Every flight leaving Europe with a layover in Morocco, the suitcases stay in Morocco so they can do their thing.
@josebavb@royalairmaroc When I complained, they asked me to send proof of everything, even my bank details. To this day, since November, I have not received any further information regarding what happened.
@josebavb@royalairmaroc My luggage took 5 days to arrive. When I finally received it, a pair of sneakers, a t-shirt, and perfumes had been stolen. I flew from England via Paris to Angola.