Lucy

Liverpool/London 🌹

[Lucy @FemaleAtLarge]

The idea that the government is quibbling over £5m worth of extra support for Greater Manchester tells you, quite frankly, everything you need to know about the Tory party. #IStandWithManchester

[Lucy @FemaleAtLarge]

@AvantiWestCoast hi, what is happening with the 13.55 from Man Pic to Euston please? We have been stuck with no movement at Crewe for a while now with no update from staff. Trainline app just states ‘delayed’. Thanks.

[Lucy @FemaleAtLarge]

@northernassist please can you explain why there is a high pitched buzzing sound emanating from Salford Central station and when this will be addressed? It is unbearably loud and has been constant for the last 48 hours. It is a new sound and is not regular train noise.

[Lucy @FemaleAtLarge]

@abii_thomas1 @jet2tweets I didn’t - spoke to a woman at the airport who said that just need to wait for a text about a flight tomorrow. Online it says the flight is delayed until 22;30 tomorrow night! Have you heard anything?

[Lucy @FemaleAtLarge]

@jet2tweets hi - please can you confirm the status of LS170 from Manchester to Ibiza due to depart Tuesday 29th. This is showing as leaving at 17:10 on the departure board but I have received information from you that it has been rescheduled for tomorrow? Thanks

[Lucy @FemaleAtLarge]

@FlySWISS @Stephanie_Weity Hi Megan - I refer to Stephanie's experience of Eagle Aviation (I flew with Virgin Atlantic via MAN T2), not SwissAir. Apologies.

[Lucy @FemaleAtLarge]

Hi @SimonCalder - have you yet investigated the relationship between major airlines (in my case @VirginAtlantic ) and @eaglecouriers or Eagle Aviation (their delayed baggage handler of choice)? If not - your skills would be greatly appreciated to expose this absolute racket.

[Lucy @FemaleAtLarge]

@1ChrisR @eaglecouriers Hi Chris - out of interest how did you sort this yourself? I am currently suffering from the same issue. Did you just turn up at the depot?

[Lucy @FemaleAtLarge]

@manairport I have. The airline say it is still at the airport. I therefore want to contact your baggage team directly. Failing that, I’ll be turning up at the terminal myself to address the situation. Please provide a direct dial - there is one on the website for T2 bags but it doesn’t work

[Lucy @FemaleAtLarge]

@manairport please can you provide phone number for your lost baggage service at T2? You provide a number online which does not connect - spineless.

[Lucy @FemaleAtLarge]

@VirginAtlantic Why is there no direct dial? It’s honestly so frustrating - I’m receiving differing viewpoints from different personnel on the chat.

[Lucy @FemaleAtLarge]

@VirginAtlantic disgraceful service from Virgin Atlantic. Delayed both there and back on my flights to the US and now my luggage is missing, with Virgin and their third party courier both saying the other has possession. Please can I be given a phone number to speak to a human ?

[Lucy @FemaleAtLarge]

@VirginAtlantic Do you have a number direct to baggage team?

[Lucy @FemaleAtLarge]

@VirginAtlantic @oVirginAtlantic @VirginAtlantic please can I be provided with a phone number? It is impossible to make progress via chat functions.

[Lucy @FemaleAtLarge]

@Delta hi I tried to pay for a rescheduled flight on Mon but 3 times the transaction failed (as I was not permitted by you to reschedule via the app). You have taken payment from me three times - these are currently listed as pending payments. When will the money be released?

[Lucy @FemaleAtLarge]

@AvantiWestCoast hi - when will tickets be available to buy for weekend 3/4 September please? Manchester to London. They were due to be released today but aren’t available.

[Lucy @FemaleAtLarge]

This vacuum of governance, created entirely by the Tories, needs to be rammed down their throats for evermore. Same way the financial crisis and ‘Corbynism’ has been (wrongly) rammed down Labour’s throats. They can’t be trusted to responsibly govern.

[Lucy @FemaleAtLarge]

@Missguided_help my return was sent to you 30 days ago. I have still not received my refund. Please can you look into this? Order no. 154039449