@gopuff I was sent a cookie that was opened and sealed shut with tape, probably came from another house that didn’t want it. Was sent to me, I was bothered cause I was refunded 10 buck when I spent more than 10 cause of taxes. Oh wait, also forgot to say was sent the wrong cookie
I’m a globalist. I waited 30 minutes on the phone for emails I had going back and forth for 2 weeks about a booking and the concierge went missing for a week. And all I got was a the will email me again. Is this right? She did t even care. Does my loyalty not matter?
@AmericanAir it’s insane how you changed your members program, I have been loyal to your airlines for years and travel 3-4 times a month and we get this? Rid of all complimentary upgrades for being loyal. Wait I’m wrong. You have to pay for complimentary upgrades? Jet blue it is
@AmericanAir So then there no benefit to traveling with you unless I pay more for the upgrade? Have to pay 100 more and stay loyal for the POTENTIAL of getting an upgrade?
@Hyatt it’s crazy that I racked up over 280k in points and anywhere you want to go is blacked out. So much for the perks of being a globalist, all the weekends are blocked out!
@FlyFrontier after my experience 4-5 months ago when my flight got cancelled and the reply to me was, seems like a you problem it seems fitting that this is the experience people have, funny part is i had to also jump on @JetBlue to get to my vacation I had planned.
@JetBlue so, I have been a loyal for 8 plus years, wanted to change my fight by a day. One day, since I used points! Things that mean I am loyal I can’t move a flight. Open and cheaper than what I got it. But I can’t change a flight since I used points? What’s the point of loyal.