@SwiggyCares How many time will this happen!?
This is 4th time you have taken this to the team. Now again another team will contact me and keep me busy for 15 days and nothing's gonna happen and the process repeats.
@SwiggyCares As you can see in the attached screenshot that your team has confirmed that I have sent the confirmation.
Literally pathetic delivery and customer services
@SwiggyCares Bro I have filled the form and sent the confirmation too.
Your team assured me to initiate the refund on 27/11(Wednesday) that was supposed to be reflected in my account by yesterday. But still I haven't a received a single penny yet.
@SwiggyCares Guys it's been 3 days since you assured me to process the refund and 25 days since the incident.
I have had enough of it.
Now I have to take legal action against you. That's the only option I'm left with.
@SwiggyCares I have had enough of being passed around. Each passing day exacerbates the problem, significantly affecting my mental health. Despite previous conversations, I expect a swift resolution. Please provide a timeline for resolving this issue.
And your customer service sucks.
The amount of mental stress that this entire affair has caused me cannot be described.
Clearly, gaining the trust of your customer appears to be the least of your worries.
My only option left now is to take legal action.
@SwiggyInstamart@Swiggy