We @ToynbeeHall@FinHealthEx have launched our survey for people without a bank account - please share this among your network for our continued work on the subject https://t.co/bY5SqRTjpe Unbanked #BankAccounts#FinancialInclusion
‘Cashing Out’ the new @theRSAorg report featuring research from @ToynbeeHall reveals the hidden costs & consequences of moving to a cashless society, including risks that bank branch closures pose to small businesses & low income families: Read here: https://t.co/pej4BxfZwf
Thank you for letting me speak at your conference about the challenges and possible solutions to financial exclusion on my last day at @ToynbeeHall https://t.co/6iYFtT4Vph
.@JimMinton_ points out that financial services providers, including payday lenders, talk to consumers as “part of the family”, but often essential support services talk to them as “needy” which needs to change #Financialhealth18
Anna Laycock now takes the stage, Offering a invaluable insight into how companies, charities and organisations alike can construct more sustainable and helpful products for the people. #Financialhealth18@responsiblecred@LearnWorkUK@FinHealthEx
Our Chief Executive @JimMinton_ discusses the way financial service providers engage with people being something key services needs to learn from, rather than targeting people ‘needing support’ - improving our offer and our engagement levels #Financialhealth18
Also points out the “ikea effect” within service innovation: over-appreciating something you’ve designed yourself even if it’s shoddy #Financialhealth18
An excellent point made by @anna_luise (@TheFinanceLab) - we see little empathy in financial services today, and that we discuss cognitive biases in our sector as though it was only consumers that have them, not people within financial services. #Financialhealth18
Rose Doran comments on how the national government needs to see and encourage the vital support and services which local government can deliver in areas such as housing and low incomes. #Financialhealth18@responsiblecred@LearnWorkUK@FinHealthEx
#Attend, a national charity that supports and expands the roles volunteers play in creating healthy communities, have been nominated for the #Natwest Skills and Opportunities Fund! Vote here before Round 1 closes on Friday: https://t.co/7Yc56gDkWn
Come to our Redesigning Financial Services and Support conference on 25th April and hear @CarlPackman and @DrAppleyard talk about what's happened to payday lending, and @dropthedebt talk about how to tackle unjust consumer credit debt https://t.co/VaPnFp1VkU https://t.co/x4ibfPIDF8
Friend and colleague @AudreyGiroud@getchipin is seeking views on how you save money - it takes less than 5mins, and share if you can https://t.co/rYVbbWe3KN
On 25th April, @FinHealthEx are holding a conference with @responsiblecred,
Redesigning Financial Services and Support. Find out more and book your place https://t.co/TFkTabVdFy
Centre for @responsiblecred and @FinHealthEx (@ToynbeeHall) are running an event "Redesigning financial services & support", 25 April, London. Early bookings until 16 March https://t.co/a67ne7copy