Anna Dooland

Adelaide-based small business financial counsellor.

[Anna Dooland @Financialicious]

@FCAupdate Totally biased, but yay!

[Financial Counselling Australia @FCAupdate]

Some great news for small businesses today with the Federal Government announcing a 12-month extension for the Small Business Debt Helpline.

https://t.co/CmzC3IGOba

[Anna Dooland @Financialicious]

@bmay This is wonderful! I always perk up when I see there's sign language interpreters because I just adore how they translate tone visually into body language. So entertaining!

[Brendan May @bmay]

This sign language version of the King being heckled deserves at least 10 BAFTAs and a Knighthood.

[Consumer Action @consumer_action]

What simple things can you do to avoid #debt? Financial counsellor Shae Robbins explains on ABC Central Victoria @natdebthelpline @FCAupdate
https://t.co/fxvYj32ocJ

[Financial Counselling Australia @FCAupdate]

The Small Business Debt Helpline saw a 21% rise in cases in 2025 and as financial counsellor, Anna Dooland told ABC, clients are suffering. "Every day we speak with business owners who are hit by a combination of rising costs, debt and external shocks."
https://t.co/wtGEfURoF1

[Nassim Khadem @NassimKhadem]

Debt helplines got record calls last year from small business owners struggling to pay debts to the ATO. But ATO says total collectable debt hit >$50 billion and reducing unpaid tax owed is a key priority
https://t.co/ASnTh3XsMY @abcnews @FCAupdate @natdebthelpline @ato_gov_au

[Anna Dooland @Financialicious]

Small Businesses are struggling. Creditors & the ATO need to be flexible and supportive to help small businsses stay open and keep them powering our economy. For advice and support, call Small Business Debt Helpline on 1800 413 828.
My comments to ABC: https://t.co/nC7KVBMwlY

[Anna Dooland @Financialicious]

Horrified by the Reynolds decision to bankrupt Higgins for many reasons. I hope the trustee finds nothing recoverable.

[Financial Counselling Australia @FCAupdate]

We're calling for urgent reforms to Australia’s debt enforcement system, with the release of our report, “Who’s Making Australians Bankrupt? A follow-up report: six years on”.

See our media release: https://t.co/Op8ynQW8My

[Consumer Action @consumer_action]

META SCAM PROFIT SCANDAL: "...META is well aware that 10% of its profits come from scam ads hosted on its platforms... its being accepted by that company as a cost of doing business..."
@2SM @natdebthelpline @FCAupdate @choiceaustralia @ACCAN_AU

[Consumer Action @consumer_action]

“The Albanese Government promised us laws that would stop scams in their tracks, but the Codes and Rules needed to make these laws a reality, are nowhere to be seen,” Ms Tonkin said. @acccgovau @FCAupdate https://t.co/6f0ztNdRnx

[ACCAN @ACCAN_AU]

Were you sold an @Optus product or service you didn’t want or need, couldn’t afford, or couldn’t use where you live? You may be eligible for compensation.

Following Federal Court action by the @acccgovau, Optus is contacting customers impacted by misleading sales practices. This includes the sale of products like phones, tablets, accessories and services such as mobile plans that were unsuitable or unnecessary.

If you think you were affected:

📞 Call Optus on 1300 082 820 to discuss your situation or make a claim.
💬 Need free, independent financial advice? Contact the @natdebthelpline on 1800 007 007 to be connected with a financial counsellor.

ACCAN encourages consumers to check whether they may be entitled to a refund or support. For more information: https://t.co/YBha9YaggW

#optus

[Anna Dooland @Financialicious]

@FCAupdate I tried to report this the other day and got this response:

[Anna Dooland @Financialicious]

Speaking at South Australian Financial Counselling Association annual conference today and a panellist in a concurrent session tomorrow. Come say hi if you're attending! ☺️

[Consumer Action @consumer_action]

Banks and hardship obligations: “They aren’t fulfilling their obligation to their customers to offer hardship assistance,” financial counsellor Kashia Kennedy says. @FCAupdate @natdebthelpline 

https://t.co/yuX6Lr3zy6

[National Debt Helpline @natdebthelpline]

Our financial counselling service is free, confidential and independent. It is a not-for-profit, community-based service available to people in Australia experiencing financial difficulty or who have problems with debt.

[National Debt Helpline @natdebthelpline]

Here's a snippet of the media stories that our helpline details have been mentioned in this year. There have been lots over radio and TV too! 🤩

We're so happy to see outlets including our info. People need to know where to go for free advice to help them tackle their debts.

[Consumer Action @consumer_action]

We SUPPORT Treaty! Progress is being made towards justice and truth for all Victorians. #yoorrookjc #FirstNations @FCAupdate @natdebthelpline

[ACCAN @ACCAN_AU]

👀 In case you missed it — ACCAN was on @9NewsAUS last week!

For too long, Australia’s emergency call system has relied on telcos to act in the public’s interest. A Triple Zero Custodian will add a crucial layer of safety with greater powers and opportunity to intervene.

ACCAN will continue to advocate for a more robust Triple Zero system. The new Custodian must have strong powers and be able to apply substantial fines when telcos break the rules.

#optus #triplezero #telco #auspol