Firstsource

We specialize in helping the world's leading brands stay ahead of the curve through transformational solutions. #DigitalTransformation #RPA #AI #Analytics #CX

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AI agents don’t fail because they lack data. They fail because they lack context. Intelligent Context Framework (ICF), the institutional memory layer within Kairos, makes intelligence compound over time.

Download the Whitepaper to know more: https://t.co/tdUSsrjUPy

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Firstsource has been named the winner of the Editor's Choice – Software and Service Provider award at the Banking Tech Awards USA 2026.

#BFS #BankingTechAwards

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Firstsource and AppliedAI are reporting real outcomes from live AI deployments: a 95% reduction in provider data processing time and 5-10x higher admissions workflow throughput.
This is what Intelligence That Operates means in practice.
🔗 https://t.co/r8O4zRIPUa

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Firstsource is proud to be recognized among the Top 50 Inspiring Workplaces in the UK & Ireland for the second year in a row.

#WeMakeItHappen #LifeAtFirstsource

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From 8 minutes to 2 minutes per application.

That’s admissions review moving at peak-cycle speed.

Firstsource is helping universities embed agentic AI into workflows, reducing manual effort while keeping oversight and decision quality intact.

See how: https://t.co/T3kvdsNOKS

[Firstsource @firstsource]

A UK home-move platform achieved stronger sales yield, leaner delivery & 99%+ compliance with a smarter operating model. See how: https://t.co/FHU48XdYfW

#IntelligenceThatOperates #Kairos #UKUtilities #OperationalExcellence #CustomerExperience

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Proud moment for everyone at Firstsource as we are awarded Silver for Best Artificial Intelligence Service Provider of the Year at the 2026 Globee Awards.

#WeMakeItHappen #IntelligenceThatOperates #EnterpriseAI #GlobeeAwards #FirstsourceProud

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Vinay Sharma, Lead Data Scientist at Firstsource, shares 3 practical techniques to improve LLM reasoning accuracy, with findings from real reasoning tasks: https://t.co/CLt3UfA0xX

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Welcome to #LifeAtFirstsource, Asim Burman.

#Leadership #Firstsourcer #FirstForce

Read more: https://t.co/kRZ9xpyNLg

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Firstsource has been recognized as a Major Contender in Everest Group’s Revenue Cycle Management (RCM) Intelligent Operations PEAK Matrix® Assessment 2026.

Read more: https://t.co/1IGLQtCcCi

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We’ve announced our Q4 & FY26 Results today. Closing the year above the $1 billion revenue mark, with compounding deal momentum, deeper client relevance, and a business engineered for the agentic era.
Read: https://t.co/knGBXPzMn1

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In our latest blog, our Head of AI Architecture, Manish Jain, breaks down the OWASP Top 10 risks for AI agents, and how enterprises can build safer, more reliable systems from day one: https://t.co/UsBNXMOIlO

#IntelligenceThatOperates #Kairos #WeMakeItHappen

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Day one at BSA Conference 2026 in Edinburgh, & the focus is clear: modernise operations & improve the experience without disrupting BAU.

At Firstsource, that means embedding intelligence into operations - where outcomes, not effort, are measured.

Meet us at Stand 5.
#BSAConf26

[Firstsource @firstsource]

Firstsource will be at the Building Societies Association Annual Conference 2026.

📍 Edinburgh | April 28–29 | Stand 5
🔗 https://t.co/svKwGZeCwt

#IntelligenceThatOperates #Kairos #BSAConf26 #BuildingSocieties #MortgageTechnology

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We're pleased to welcome Sangeet Paul Choudary to the Firstsource Advisory Board.

#IntelligenceThatOperates #UnBPO™ #FirstsourceAdvisoryBoard

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Firstsource has been named a Leader in the Overall Market Segment in the NelsonHall Healthcare Payer Agility & Innovation NEAT Evaluation 2026.

Learn more: https://t.co/QFEgrexejI

#WeMakeItHappen

[Firstsource @firstsource]

Firstsource has been named a Leader in the Everest Group Healthcare Payer Intelligent Operations PEAK Matrix® Assessment 2026.

Learn more: https://t.co/hvbWtQuCn7

#WeMakeItHappen

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Firstsource is now a GBPO Solutions Accredited member – an independent accreditation purpose-built for BPOs.

#WeMakeItHappen #IntelligenceThatOperates #UnBPO™ #GBPOAccredited #FirstsourceProud

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In a recent feature by Varun Jain, Senior Editor, People Matters, our CHRO, Shamita Mukherjee, outlines how Firstsource is rethinking talent for an AI-led world – moving beyond roles to skills, and from linear career paths to self-driven growth.

Read: https://t.co/abeYhRQl8m

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Firstsource has been recognized with the ATD BEST Award from the Association for Talent Development (ATD) — a global benchmark for organizations that build strong learning cultures aligned with business outcomes.

#LifeAtFirstsource #WeMakeItHappen #BrilliantMinds