Firstsource

We specialize in helping the world's leading brands stay ahead of the curve through transformational solutions. #DigitalTransformation #RPA #AI #Analytics #CX

[Firstsource @firstsource]

Firstsource launches its FY2025–26 ESG Report.

Highlights: an S&P Global CSA score of 87 (#1 globally in Professional Services), 30.55% lower Scope 2 emissions, and 48.54% women in the workforce.

Read the report: https://t.co/gsiUgXmXUz

#FY26ESGReport #WeAreFirstConscious

[Firstsource @firstsource]

At the Canadian Lenders Summit 2026, Firstsource will show how Kairos, our AI Operating System, connects intelligence across the lending lifecycle, from credit decision to customer action.

Book a 1:1 with our team: https://t.co/voz6MYqxBK

#IntelligenceThatOperates #Kairos

[Firstsource @firstsource]

In her latest blog, Lisa Neary, VP, Financial Services – New Business at Firstsource, explores how AI can help lenders move from reacting to financial difficulty to preventing it from escalating.
Read the blog: https://t.co/7rom7Nxx0z

#FinancialInclusion #FinancialDifficulty

[Firstsource @firstsource]

Firstsource has been named a 2026 Elevate Honoree by Everest Group for Voice of the Mid-Market Customer, recognizing exceptional client satisfaction through independent research among 299+ mid-market enterprises.

[Firstsource @firstsource]

We're proud to share that Firstsource has received the Change Maker Award 2026 for Commute Safety Excellence, presented by MoveInSync, our transportation technology partner.

#FirstsourceProud #CommuteSafety #EmployeeWellbeing #BrilliantPeople

[Firstsource @firstsource]

Firstsource is heading to Toronto, and we're bringing Kairos, our AI Operating System, with us.

Join us at the Canadian Lenders Summit 2026 for live demos across the lending lifecycle.

📅 Oct 22, 2026
📍 The Quay, Toronto

https://t.co/mn0RfeTyCo

[Firstsource @firstsource]

Read more: https://t.co/M7oqo40FMX

[Firstsource @firstsource]

At Engage Dallas 2026, Sudha Bhat, SVP, CX & Consulting at Firstsource, takes the stage with Hema Sivaram, Executive Director, Global Operations at ETS.

🎤 Beyond AI Pilots: Scaling Intelligent CX in EdTech
📅 Tuesday, October 6 | 3:50–4:15 PM CDT

https://t.co/NQIQddbqJ1

[Firstsource @firstsource]

Read our new whitepaper, “Fighting Financial Crime in the Age of Capable AI: A FRAML Approach.”
https://t.co/y3pdQZy2B9

#ACAMS #FRAML #FinancialCrime #AML #Fraud #Kairos #AI

[Firstsource @firstsource]

Everyone in this industry says "accountable." Almost no one means: I will answer for this, even when the dashboard says I don't have to.
Volume 5 follows that gap into where the shift is already showing up: who we hire, what we promise, how we scale.
Read https://t.co/UvdR74oHrb

[Firstsource @firstsource]

AI is getting faster. Enterprise architecture is getting harder.

Our Chief Digital & AI Officer, Hasit Trivedi explores why in his latest piece for @ExpComputer #AgenticAI

Read: https://t.co/3pvnYzIaVZ

#IntelligenceThatOperates #AgenticAI #EnterpriseArchitecture

[Firstsource @firstsource]

At Shoptalk Fall, Firstsource & Zendesk are showing retail leaders what it takes to build Intelligence That Operates across their entire operations, so the teams and systems behind every order are ready for peak and keep up through it.

If you're in Nashville, come meet the team.

[Firstsource @firstsource]

Firstsource has been named runner-up for Best "Services Eating Software" at the 2026 HFS Research SaS Awards.
https://t.co/JAuRMGMOvy

[Firstsource @firstsource]

AI that advises is useful. AI that operates changes the game. That’s Intelligence That Operates.

At Auto Finance 2026, see Kairos, our AI Operating System, put intelligence to work across origination, servicing, and collections.

Book your 1:1: https://t.co/VF7YYRlfZN

[Firstsource @firstsource]

For many across the US, 9/11 is more than a date in history. It is a memory that remains deeply personal.

25 years on, we pause to remember the lives changed, the stories that endure, and the humanity that brought people together in its aftermath.

#NeverForget #911Memorial

[Firstsource @firstsource]

Firstsource named Runner-up in "Best 'Services Eating Software'" at the 2026 @HFSResearch SaS Awards.

Read more: https://t.co/UISRVjeBZ3

[Firstsource @firstsource]

AI becomes more valuable when it understands the work it’s asked to do.

Read more: https://t.co/8dwCKL3JCG

[Firstsource @firstsource]

Welcome to #LifeAtFirstsource, Nitish Kumar Singh.

#Leadership #FirstForce

[Firstsource @firstsource]

Glasgow, we’re hiring.

We’re looking for Customer Service Advisors – Banking to join our team.

| Full-time | Permanent | Glasgow | Rotational shifts |

Apply now: https://t.co/3f1uru5hsx

#UKJobs #LifeAtFirstsource #Hiring