@Groupon_UK Hi @Groupon_UK I have sent you a DM. Many thanks for getting back to me. The issue was escalated to a Manager yesterday but I am still waiting to hear back.
@Groupon_UK Circus of Horrors tickets bought, first ticket bought was fine - but there must be a glitch in the system, I went to book more for a friend and I chose the venue but the booking shows a different venue. Live Help was NO HELP - please can someone help?
@Bose my bose500 speaker won’t play music or stream when I ask it to - using Google assistant, any ideas? It goes through the motions and tells me it is but then nothing happens
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@OfficialFV They said ‘oh, it’s not being delivered today, we have a date of the 20th Feb’ that is a full 6 MONTHS from the date of purchase if it even turns up then, you have broken your part of the contract and cannot supply the goods we have paid for and it is unacceptable.
@OfficialFV UNBELIEVABLE!!! Was due to take delivery of a table & chairs today that was ordered back in August - only to be told by the warehouse it’s not going to be here until 20th Feb!! #iwantmymoneybacknow#jokes#nocommunication
@OfficialFV ‘Delay’ - it’s been delayed four times now, each time with a nonsense excuse, the time before last it was apparently stuck on the back of a lorry at the port, this time we weren’t even told, I called the warehouse to see what time it was being delivered today.
@OfficialFV from the store in Chelmsford, we have since been told it’s on the back of a lorry at the port - yet again, another lie. The contract we took out was with Furniture Village - if you cannot provide the goods in a timely manner, then you should offer a full refund.
@OfficialFV Amy,
Can I ask - how long do you consider is a reasonable delay in delivery? How many more times can we expect to be fobbed off with poor excuses as to where our furniture is? We were told when we ordered it that it would be guaranteed for delivery by Christmas - that was Nigel
@OfficialFV I’ve already spoken to someone on the telephone - I’m literally sick of this! This time no communication whatsoever..... and we’re held over a barrel, because you have our money and it will cost us 25% of the purchase price if we cancel.... it’s an absolute joke!
@SerenataFlowers That’s what I got! The greenery was all damaged and brown - and when I put them in the vase to try and make them look presentable they did NOT look like their picture!!
@SerenataFlowers Funny that - I’ve had exactly the same experience..... their pictures DO NOT match the product they provide - and they think they are acceptable!! #embarrassing
@parcelforce sent a parcel of Christmas presents on the 27th November - it’s still not arrived AND the tracking advice is useless. Why can’t I speak to a human being? The woman at the post office said it’d be there by the 7th December - I think not! #Disappointed
@OfficialFV ...been delayed again, this time apparently it’s sat in traffic at the port waiting to come into the country!... 🤷♀️ We are totally fed up! Just waiting for the next call now to say it’s been delayed again......
@OfficialFV yet ANOTHER delay on our furniture... 3rd one - for Furniture that was ordered in August and promised for Christmas..... delayed by a month initially, then another 6 weeks, now another 2 #fedup#unimpressed#notableandchairs
@OfficialFV ....delivery we had another phone call to say it had now been delayed till the 15th Jan... meaning we had nothing to sit at for our Xmas dinner - the store manager refunded us £150 to go and buy something else - ok righto.... now we’ve received another phone call to say it’s....