Fortnum & Mason

Official Account. Since 1707, Fortnum & Mason has been home to extraordinary food, joy-giving things and unforgettable experiences. #Fortnums

[Fortnum & Mason @Fortnums]

This way to all the lovely things... Discover the wonderful world of Fortnum's online.

Shop here! https://t.co/SH5tlJoyFS

[Fortnum & Mason @Fortnums]

@totti369 The crown and hamper Christmas decorations are the same as last year, as they are a traditional part of our festive collection and remain a customer favourite. Nicoleta@Fortnum

[Fortnum & Mason @Fortnums]

@danielsjourney1 Good afternoon, Daniel. We are so sorry to hear of your disappointing experience. Please could you follow us in order to DM us your order number, and any images you may have of the Peppermint Creams so we can resolve this for you.

Matthew@Fortnums

[Fortnum & Mason @Fortnums]

@PhoebeRuberto Hello - Please please call or email our reservations team on 020 7734 8040 | [email protected]. They will advise further on menu options. Thank you.

[Fortnum & Mason @Fortnums]

@Di4nn3 Good afternoon, Dianne. We are sorry to hear of your disappointing experience. Please could you follow us in order to DM us your order number and contact details so we can look into this further for you.

Matthew@Fortnums

[Fortnum & Mason @Fortnums]

@M_W_Jenkins Good Morning Morgan, 

Our messaging service does not allow special characters and emojis due to the way they are printed and picked up by our Printing machine. 

We are sorry for the inconvenience this has caused. 

If you require any further asiistance, Please do not hesitat...

[Fortnum & Mason @Fortnums]

@hooplatoday Please kindly DM us and we can certainly look into this further for you! Kind regards, Emily @Fortnums

[Fortnum & Mason @Fortnums]

@WickedestWoods You can email them on [email protected] with your enquiry and they will get back to you as soon as they can.

Kind regards, Lamisa@Fortnums

[Fortnum & Mason @Fortnums]

@WickedestWoods Thank you for contacting Fortnum & Mason.

Your enquiry will need to be passed on to our Reservations Department. Please could you provide us with your full name and email address so that we can share this with them on your behalf?

Alternatively, you are welcome to contact ...

[Fortnum & Mason @Fortnums]

@RaLaytonHenry Kindly note that the tickets for the storytelling with Father Christmas went on sale yesterday at 10am.

[Fortnum & Mason @Fortnums]

@DavidCopestake Kindly note if you do not provide us with your order number in a private message we cannot look into this matter for you. Kind regards.

[Fortnum & Mason @Fortnums]

@DavidCopestake Good afternoon. Could you kindly send us a private message with your order number so we can look into this matter for you? Bogdan@Fortnums

[Fortnum & Mason @Fortnums]

@julieinbristol Thank you for your message and please accept our apologies for the delay in resolving this matter for you. We have looked into this matter and an advisor will contact you and provide you with a resolve as soon as possible. Kind regards. Bogdan@Fortnums.

[Fortnum & Mason @Fortnums]

@KavanLamy Good morning. We kindly advise you to contact our call centre on [phone] and one of our advisors will assist you to place the order. Kind regards. Bogdan@Fortnums

[Fortnum & Mason @Fortnums]

@vladdie777 Our hampers and gift boxes are packed with wood wool, a timber based packing solution that is 100% recyclable and compostable. Please be advised that no chemicals are used in the production of wood wool; this is a natural, biodegradable product.

[Fortnum & Mason @Fortnums]

@Tweets4MyTweeps Hello Nick - At all of our bars and restaurants. 2 drinks per visit, 4 times a year. 

Ben @ Fortnum & Mason.

[Fortnum & Mason @Fortnums]

@TerryStacyLD Good morning Terry,

We have just been looking back at the window display in our office. A wonderful memory! Thank you.

Ben @ Fortnum & Mason

[Fortnum & Mason @Fortnums]

@GusuTortleFloof Thank you for your feedback, we will certainly forward it accordingly. Bogdan@Fortnums

[Fortnum & Mason @Fortnums]

@kewwatcher We sincerely apologise for the confusion and inconvenience caused. Your frustration is entirely understandable, and this is not the level of service we strive to provide. Kindly send us a direct message with your order details so we may investigate this matter further and assi...

[Fortnum & Mason @Fortnums]

@TaraTeacher1 - Good morning - Please kindly reach out to us via our Email Form here (https://t.co/aqZaLqyhDO), with your order number and relevant pictures, and we would be happy to look into this accordingly.

[Fortnum & Mason @Fortnums]

@matyusha Good afternoon. We are very sorry to hear about the foreign body found in your broccoli. We kindly advise you to send us a private message with a copy of your receipt and your email address and we will investigate the matter and provide you with a resolve. Bogdan@Fortnums