Francois Contreiras

[Francois Contreiras @FrancoisContre1]

3/3 So I walked away and bought a ferry ticket instead.I’d already paid @LeShuttle for a return journey. They wanted another ~€280 because of circumstances completely outside my control.Customer service apparently means: “We don’t believe you. Pay again.”

[Francois Contreiras @FrancoisContre1]

2/3 Except the incident DID happen. A simple search confirms a wrong-way driver on the A16 at around 20:18, exactly on my route Paris → Calais. Screenshot https://t.co/1Res3FIciz flexibility. No attempt to check. Just “pay again”.

[Francois Contreiras @FrancoisContre1]

1/3 Appalling service from @LeShuttle. Delayed on the A16 last night by a WRONG-WAY DRIVER. I missed check-in but arrived BEFORE my shuttle departed. I explained what happened. Their response? “The A16 wasn’t closed.” Pay another ~€280.

[Francois Contreiras @FrancoisContre1]

@SouthernRailUK the refund form does not work on pc. I cannot change the valid until/expire date. The system put 01 July 2021 in the form automatically blocking the submission of my refund. I have tried 3 different browsers.

[Francois Contreiras @FrancoisContre1]

@InternetOZONE Merci de votre reponse.

[Francois Contreiras @FrancoisContre1]

@InternetOZONE est ce que https://t.co/mJYvn7WIzb en panne? Je ne peux y acceder depuis hier alors que tous les autres sites sont accessibles! Merci de votte reponse.

[Francois Contreiras @FrancoisContre1]

@InternetOZONE Ma mère, de 79 ans, cliente de 20 ans, a eu sa connexion Internet WiMax désactivée lundi sans préavis, son seul lien au monde extérieur pendant cette pandémie. Honte à vous et je vous demande de rétablir sa connexion de toute urgence.