FREE NOW is the driver network and smartphone app. If you are a passenger, follow us on @FreeNow_UK
instead!
For any FREE NOW driver issues please send us a DM
@jdnewton Hi there - you should be able to get a link by selecting "Forgotten Password" from the login screen of your app. If there are any issues with this please let us know.
@Grinchy1981 Hi there - I'm sorry to hear that you're not able to send us a DM, as our DMs should be open. If you're not able to get in touch on here, can you please reach out at https://t.co/L8N81GiLMR so we can look into your issue?
@NeilBarts Hi Neil, we're sorry to hear that there's a problem. Can you please send us a DM with your account details so we can take a look?
E @ FREENOW
@baller69562 Hi Dan - if a passenger requests a PHV ride and none are available, the app will offer to change their booking to a black cab and vice versa - however this will only happen if the passenger manually accepts to do so. E @ FREENOW
@mickystick Hi Mike, we're sorry to hear you're having this issue. Can you please try reinstalling the app, and if this issue still persists please send us a DM so we can investigate further?
@Darrencarter13 Hi Darren, we're sorry to hear the app is draining your data. Can you please send us a DM with your account's email address and a screenshot of the app's data usage so we can take a look?
@federicamaganja@FreeNow_IT Ciao, siamo spiacenti per l'inconveniente. Ti invitiamo a contattarci attraverso la nostra pagina dedicata https://t.co/BdO7EGsFFK o via app per permetterci di verificare l'errore. Grazie, il tuo team FREENOW
@Tonyms69 Good morning, Anthony,
Thank you for your contact.
In order for us to help and better assist you, we kindly request you to contact us using the following link:
https://t.co/L8N81GiLMR
Best regards
@liirtrism@FreeNow_IE Hi there, sorry to hear your having issues applying your code, please reach our team here https://t.co/HSehG4lerf so we can check this out.
@BillyG31627468 Hi Billy, we're sorry to hear you're having problems logging into the portal - if you're still unable to access it, can you please send us a DM with your FREE NOW account's email address so we can take a look? E @ FREE NOW
@barley_charlie@BC_Lostproperty@TheLTDA Hi, we're sorry for the inconvenience. The passenger can reach us via our dedicated page https://t.co/BdO7EGsFFK or via app, we will be happy to assist. Thank you! SC @ FREE NOW