The Baker's Dozen

Artisanal handmade goodies made with love. Based in 🇮🇳 delicacies from around the 🌎Order our Christmas Specials 🎄 Plum Cake, Red Velvet Cupcakes & Cookies

[The Baker's Dozen @FreshatTBD]

@1413Piyush @instamart_it We are truly sorry for your experience. This is not the quality we aim to deliver.

Please email us at [email protected] with product images, batch details & invoice, so our team can investigate this on priority.

[The Baker's Dozen @FreshatTBD]

@virus16x @AditiHanda6 We are truly sorry for your experience. This is certainly not the quality we aim to deliver.

Please email us at [email protected] with product images, batch details, and the invoice so that our team can investigate the concern on priority and assist you further.

[The Baker's Dozen @FreshatTBD]

@JitenderKhandal @zeptocares We’re truly sorry for your experience. This is not the quality we aim to deliver.

Please email us at [email protected] with product images, batch details & invoice, so our team can investigate this on priority.

[The Baker's Dozen @FreshatTBD]

@vipuljain48 @amazonIN @amazonnow Hi @vipuljain48,
We sincerely regret this experience and understand your concern. We have already connected with you on WhatsApp and are reviewing this on priority. We will ensure the matter is resolved at the earliest.

[The Baker's Dozen @FreshatTBD]

@hawkeyed007 Hi @hawkeyed007,
Thanks for sharing the details earlier. We’re reviewing this on priority with our quality team.
Could you please email us at [email protected] so we can connect with you and share more clarity on this?

[The Baker's Dozen @FreshatTBD]

@Paras_137 Hello @Paras_137,
Thank you for bringing this to our attention. The white spots visible on the cookies are sugar crystals that can naturally form after baking, not mold. The product remains safe for consumption.

[The Baker's Dozen @FreshatTBD]

❤️

[Lilee Dixit @lileedixit]

being a true Baker's Dozen fan :
@FreshatTBD

[The Baker's Dozen @FreshatTBD]

@fafdaholic Hello @fafdaholic,
We’re really sorry about your experience and completely understand your concern. As discussed earlier, we’ve already started an internal review based on the details shared. Quality and safety matter deeply to us, and we’re taking this very seriously.

[The Baker's Dozen @FreshatTBD]

@sarfarajislam6 Hi @sarfarajislam6,
We’re really sorry to hear about this and take such concerns very seriously. Please email us at [email protected] with product details, photos, and your contact number so our team can look into this right away and assist you.

[The Baker's Dozen @FreshatTBD]

@fieryscorpion23 @instamart_it @Swiggy Hi @fieryscorpion23,
We’re sorry about this. Please share the invoice and batch details along with product image at [email protected] to help us investigate and resolve the issue.

[The Baker's Dozen @FreshatTBD]

@Fariz6108 Hello @Fariz6108,
Thank you for reaching out. We request you to please email us at [email protected] with your contact number, so our team can connect with you and assist further.

[The Baker's Dozen @FreshatTBD]

@ArpanRiy61161 Hello @ArpanRiy61161,
Thank you for sharing the details with us. Could you please drop us an email at [email protected] so our team can look into this in detail and get back to you? We really appreciate you bringing this to our notice.

[The Baker's Dozen @FreshatTBD]

@itmeansjustice @letsblinkit Hello @itmeansjustice,
We’re really sorry for the confusion with your order. Could you please share the details by sending us an email at [email protected] so we can look into this and resolve it promptly?

[The Baker's Dozen @FreshatTBD]

@shraddha27yadav @NaturesBasket Hi @shraddha27yadav,
We’re really sorry to hear about your experience. To help us look into this and ensure it doesn’t happen again, could you please share the batch details with us at [email protected]? We truly appreciate your feedback and want to make this right.

[The Baker's Dozen @FreshatTBD]

@Rohatgiswati Hi @Rohatgiswati,
We’re really sorry to hear about your experience with our bread. This isn’t the quality we aim for, and we’d like to investigate immediately. Could you kindly share the batch details and a photo at [email protected] so we can address this promptly.

[The Baker's Dozen @FreshatTBD]

@dropboxsandeep Hello @dropboxsandeep,
We’re sorry to hear about this experience. Could you please email us the product and batch details at [email protected] so our team can look into it right away?

[The Baker's Dozen @FreshatTBD]

@rajat7aggarwal @ZeptoNow @zeptocares @jagograhakjago @fssaiindia Hello @rajat7aggarwal,
We’re very concerned to hear this. Could you please share the batch details, along with your contact number at [email protected] so we can investigate and take immediate action?

[The Baker's Dozen @FreshatTBD]

@mathursahhab Hello @mathursahhab,
We’re very sorry to hear about this and appreciate you bringing it to our attention. Could you kindly share your contact details with us at [email protected] so our team can assist you further?

[The Baker's Dozen @FreshatTBD]

@Leena_kakani @carti_k8 @SwiggyInstamart @fssaiindia @SwiggyCares @Leena_kakani we can understand your frustration. Please share your contact details with us at [email protected] so we can reach out to you directly and address this properly.

[The Baker's Dozen @FreshatTBD]

@Queen64966681 @Flipkartminutes Hi @Queen64966681,
Thanks for sharing. We're actively working to prevent such issues. Could you please share your contact details at [email protected], so we can reach out to you directly?