Freshdesk 🙌

Customer Happiness, Refreshingly Easy. If you're looking for help, please tweet to @AskFreshdesk. Product of @FreshworksInc.

[Freshdesk 🙌 @freshdesk]

@wimgtr That's unfortunate, @wimgtr. Please DM us your Freshdesk URL along with your email so that we can create a ticket for you to sort this out.

[Freshdesk 🙌 @freshdesk]

Hi @jonathankennell. We're really sorry to learn that our support hampered your experience with the product. We shall investigate this matter and help you out. Please share your email address and reference ticket ID via DM.

[Freshdesk 🙌 @freshdesk]

@DTammow Please DM us your Frehsdesk account URL details along with your email address so that we can create a ticket for you and loop in our internal stakeholders. In case you already have a ticket raised with us, please share the Ticket Number, and we'll jump on it.

[Freshdesk 🙌 @freshdesk]

@pracas Can you please share your email address over DM so that we can get back to you with the necessary information?

[Freshdesk 🙌 @freshdesk]

@ElShanerino Thank you for bringing this to our notice. We're glad to know your interest in our product and apologize for the bumpy start. We shall have our team work on this issue on priority. Please DM us your contact email so we can discuss this further.

[Freshdesk 🙌 @freshdesk]

@bharatpotdar That's a bit unfortunate. We assure you that we wouldn't intend to put you in a tough spot. DM us with your contact details and ticket IDs raised with our team to turn around your experience with us!

[Freshdesk 🙌 @freshdesk]

@TJDiggers We're always here to help. We can drill into this right away if you can DM us your email and Freshdesk URL.

[Freshdesk 🙌 @freshdesk]

@Dipankadas3355 Greetings. For the Warranty registration issue you are facing, kindly DM us your email address and Freshdesk account URL, and we'll have our respective team looped in to help assist you on this.

[Freshdesk 🙌 @freshdesk]

@CrashDami @retrostyle3000 @retrostyle3000 Greetings! The Freshdesk support platform has a Free plan, which provides 10 agent licenses. Also if you are looking to explore other plans, you may kindly sign up for a trial from here https://t.co/MDjQilckTU

[Freshdesk 🙌 @freshdesk]

@ProgRockRec Thank you for reaching out! We have a few marketplace applications to help you import your data to Freshdesk. Please DM us your email address and account details so we can create a ticket for you to discuss this more over email.

[Freshdesk 🙌 @freshdesk]

@robboxxuk @MrJSmithson_edu We really value our customers, and we can see what we can do from our end on your case. Please share your Account URL and Email address over the DM link. https://t.co/jYkHlAxNxW

[Freshdesk 🙌 @freshdesk]

@robboxxuk @MrJSmithson_edu Hey Martin, You are right, you would need to purchase agent license for each of your agents based on the plan the account is setup in. Would be happy to help you further, please DM your details over https://t.co/jYkHlAxNxW

[Freshdesk 🙌 @freshdesk]

@MrJSmithson_edu Hey Jordan! Agents would be a part of the plan you have purchased, they are not considered as separate entities. Do reach out to [email protected] for more queries.

[Freshdesk 🙌 @freshdesk]

@hipocrafts Hi; we have escalated your ticket internally, and you should hear back from us soon.

[Freshdesk 🙌 @freshdesk]

@acurlymess Hi there! Just checking in to see if you could help us with your contact details so we could sort this out for you. We would your account details to be able to probe further.

[Freshdesk 🙌 @freshdesk]

@acurlymess We're sorry to hear about your unpleasant experience. This was unintentional, and we'd like to investigate this immediately to get this sorted for you. Please DM us your account details and contact email so we can get back to you via email.

[Freshdesk 🙌 @freshdesk]

@Dr_JoeAnthony Greetings of the Day, and Thank You much for recommending us. @coderhass You could DM us your Email ID. I can loop you in with my team to help you with all the details that best suit your business. We Offer 21 Day Trail. Good Day.

[Freshdesk 🙌 @freshdesk]

@manthanp18 For any queries regarding Freshchat, Please feel free to write to [email protected] and we would be happy to help you.

[Freshdesk 🙌 @freshdesk]

@Kartike47089109 That most certainly isn't the expectation that we'd like to set. Please DM us your account and contact details and also share the ticket IDs, and we would make sure to have a look at them and loop in the right stakeholders to sort them for you.

[Freshdesk 🙌 @freshdesk]

@markive Greetings! We have a Stripe - Freshdesk integration, you may kindly refer here for more details on this, https://t.co/f4jL7yWtHS
If you may face any issues here, feel free to DM us your account URL and email address, and we'll get right to it.