@ChipotleTweets horrible service at this location. Waited for 30 extra mins for a mobile order. Isn’t the point of a mobile order convenience. Pepper said it can’t help me. Can’t even cancel bc I already paid. So you just wasted 30 mins of my time waiting in a car.
@finkd how can you run a company that doesn’t value its customers. I’ve been dealing with a disabled FB account and no access to my VR for over 6 weeks now. @MetaStoreHelp@facebook have been no help. This caused so much stress. You can see how much I’ve reached out.
Why create a product that costs $400 charge significant in app purchases then take it away @finkd@MetaStoreHelp@facebook. Your Ai assistant is no help.
Extremely stressed and constant emotional and financial damages because I was hacked but Facebook has no way of providing a way to speak with a human or post # or email address. Great job @finkd@MetaStoreHelp@facebook
@MetaStoreHelp I have just been on an additional two week circle of a dead end. Meta created a case made me think you will address my issue not being able to access my VR even with a permanently disabled FB account. @finkd@facebook
@0X_Barrand@finkd@MetaStoreHelp@Meta To even play anymore. I should just sell my VR. Mr. Mark, have you ever had a multi year project that you spent countless hours on all of sudden disappear. How would you feel?
@finkd hello Mark, my FB account was hacked. It’s tied to my VR and meta horizon. I’ve spent over 2 years building my bundles and spent thousands. But your company decided to permanently disable my account and there’s no way for me to retrieve my VR data. How can that be???
@0X_Barrand@finkd@MetaStoreHelp@Meta How can there be such a gap in their process. To not even provide the right level of support, rather it’s like we’re FB so F you and deal with it. Why is that acceptable by any exec running a multi billion dollar company. I can’t even connect with my friends on VR. It’s pointless
@0X_Barrand@finkd@MetaStoreHelp@Meta Thank you. I really appreciate it. This is years and years of time spent on building my VR bundles and connections. How is this even possible for a company to say we can’t do anything. I’m a customer.
@0X_Barrand@finkd@MetaStoreHelp@Meta Meta and Facebook have have taken me in circles with no help. They’re saying nothing can be done. Years of building my bundles and thousands spent. Terrible customer service
@MetaStoreHelp Hello, I’m going in circles. Facebook’s support AI told me I need to contact meta store because it involves hardware. I can’t login to Facebook because it has permanently disabled my account. However, when I attempt to download my files the download never happens after 48 hrs.