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[Garmin @GarminUK]

@alastairRP Hey Alastair
I am sorry to hear that this is happening, can you please Direct Message us with the below information for us to best advise you on this?
1. Device serial number
2. Device software version
3. Registered email address
4. Any troubleshooting steps tried

Thanks,
- LS

[Garmin @GarminUK]

@mikewiow Hey Mike,
If this is the email that mentions your account will be deleted in 60 days, then this is one from us.
If you do not want to click a link in the email, you can log in on the Garmin website and this will keep the account:
https://t.co/TBuQ82tAqN

- LS

[Garmin @GarminUK]

@missbriteside Hey,
I'm sorry to hear that, can I please ask you to Direct Message us with the below information, so we can look into this for you:
1. Device serial number
2. Device software version
3. Registered email address
4. Any troubleshooting steps tried

Thank you,
- LS

[Garmin @GarminUK]

@antscott Hey Ant,
I am sorry to hear that this is happening, can you please Direct Message us with the below information for us to best advise you on this?

1. Device serial number
2. Device software version
3. Registered email address
4. Any troubleshooting steps tried

Thank you,
- LS

[Garmin @GarminUK]

@shaunmurray71 Hey Shaun,
I'm glad to hear it, if you do need any assistance in the future, please do let us know!

- LS

[Garmin @GarminUK]

@WeWereInverted Hey Nathan,
Can I please ask you to Direct Message us, so we can look into this for you. I have resent the email for you again.
If you haven't received it, then please make sure to check your spam / junk folders.

- LS

[Garmin @GarminUK]

@7and6 Hey Ian,
I am sorry to hear that this is happening, can you please Direct Message us with the below information for us to best advise you on this?

1. Device serial number
2. Device software version
3. Registered email address
4. Any troubleshooting steps tried

Thank you,
- LS

[Garmin @GarminUK]

@BecciCath Hey Rebecca,
It looks like the steps one is called "Step into the Disney Magic" and there is one called "July Step month" as well.

Hopefully you can see them now?
- LS

[Garmin @GarminUK]

@IDRIVECYMRU Hey,
Can I please ask you to Direct Message us with the below information for me:
1. Device serial number
2. Registered email address
3. What browser are you using?
4. Do you get any errors at all?
5. If so, can you please provide a picture?

Thank you,
- LS

[Garmin @GarminUK]

@xkylet Hey Kyle,
I am sorry to hear that this is happening, can you please Direct Message us with the below information for us to best advise you on this?

1. Device serial number
2. Device software version
3. Registered email address
4. Any troubleshooting steps tried

Thanks,
- LS

[Garmin @GarminUK]

@_DarrenB_ Hey Darren,
Can I please ask you to Direct Message us with the below information for us:

1. Device serial number
2. Device software version
3. Registered email address
4. Any troubleshooting steps tried
5. A brief summary of how it isn't working

Thank you,
- LS

[Garmin @GarminUK]

@clareslaney Hey Clare,
I am sorry to hear that this is happening, can you please Direct Message us with the below information for us to best advise you on this?
1. Device serial number
2. Device software version
3. Registered email address
4. Any troubleshooting steps tried

Thank you,
-LS

[Garmin @GarminUK]

@gep13 Hey Gary,
Apologies for the delay, can I please ask you to Direct Message us with this information for me and we can look into this:
1. Device serial number
2. Registered email address
3. A brief summary of the issue
4. Any troubleshooting steps tried

Thank you,
- LS

[Garmin @GarminUK]

@f4eda Hey Freda,
We wouldn't have access to any of that information, if you have already contacted us can you please Direct Message us with the email address used at least, so we can see what is going on to make sure you get a response?

Thank you,
- LS

[Garmin @GarminUK]

@leekelly78 Hey Lee,
Can you please Direct Message us with the below details, so we can look into this for you..

1. Device serial number
2. Registered email address
3. Any troubleshooting steps done
4. Make/Model of your phone
5. Exact iOS/Android version of your phone

Thanks,
- LS

[Garmin @GarminUK]

@jadelhealz Hey Jade,
I am sorry to hear that has happened, can you please Direct Message us with the below information for us to best advise you on this?

1. Device serial number
2. Device software version
3. Registered email address
4. Any troubleshooting steps tried

Thank you,
- LS

[Garmin @GarminUK]

@Lynsey_mj Hi Lynsey;

I'm afraid this isn't possible for the training plans, but this should affect the rest of you plan. For more information, I'd recommend referring to: https://t.co/jgzDpPiyNh

[Garmin @GarminUK]

@AggaTheBlagger Hi Ian;

I am sorry to hear that this is happening, can you please DM us with the below information for us to best advise on this?

1. Device serial number
2. Device software version
3. Registered email address
4. Any troubleshooting steps tried
5. Country of residence