Kartik Gondaliya

[Kartik Gondaliya @GK_Patel_]

@letsblinkit @blinkit Please do not ask me to answer delivery calls until this issue is permanently resolved. My delivery instructions clearly state Avoid calling. If these instructions cannot be followed, please let me know honestly instead of giving the same assurance every time.

[Kartik Gondaliya @GK_Patel_]

It's been 4 months and my issue is still unresolved. Every support agent gives the same copy-paste reply, but delivery partners continue ignoring "Avoid calling" and "Leave at door" instructions. Today support even stopped replying. @letsblinkit @blinkit

[Kartik Gondaliya @GK_Patel_]

@letsblinkit @blinkit @letsblink @BlinkitCare The biggest issue isn't that my delivery instructions are ignored. It's that every complaint is ignored too. Four months, countless follow-ups, and now support has gone silent. This is unacceptable.

[Kartik Gondaliya @GK_Patel_]

@letsblinkit @blinkit @letsblink @BlinkitCare Loyalty deserves solutions, not copy-paste responses. Four months later, my issue remains unresolved, and now support has stopped replying.

[Kartik Gondaliya @GK_Patel_]

@letsblinkit @blinkit @letsblink @BlinkitCare Four months of being told, "We've updated your instructions." Four months of delivery partners ignoring them. Four months without accountability.

[Kartik Gondaliya @GK_Patel_]

@letsblinkit @blinkit @letsblink @BlinkitCare Customer support shouldn't disappear when the conversation gets difficult. Four months, countless complaints, and today the chat was abandoned without a resolution.

[Kartik Gondaliya @GK_Patel_]

@letsblinkit @blinkit @letsblink @BlinkitCare If "Avoid calling" and "Leave at door" can't be followed, why offer delivery instructions at all? Four months later, I'm still asking the same question.

[Kartik Gondaliya @GK_Patel_]

@letsblinkit @blinkit @letsblink @BlinkitCare Delivery partners ignore instructions. Support repeats scripted replies. Escalations lead nowhere. Today support stopped responding. Four months later, nothing has changed.

[Kartik Gondaliya @GK_Patel_]

@letsblinkit @blinkit @letsblink @BlinkitCare Your support keeps saying, "We've added your delivery instructions." Your delivery partners keep ignoring them. Today your support ignored me too.

[Kartik Gondaliya @GK_Patel_]

@letsblinkit @blinkit @letsblink @BlinkitCare I don't want compensation. I don't want apologies. I want my delivery instructions to be followed. Four months is more than enough time to fix a basic issue.

[Kartik Gondaliya @GK_Patel_]

@letsblinkit @blinkit @letsblink @BlinkitCare Every complaint gets an apology. Not a solution. After 4 months, your support has now gone silent. Please prove customer experience actually matters.

[Kartik Gondaliya @GK_Patel_]

@letsblinkit @blinkit @letsblink @BlinkitCare 4 months. Same issue. Same promises. Today your support stopped replying. If you can't solve a basic delivery instruction issue, what exactly is customer support for?

[Kartik Gondaliya @GK_Patel_]

@letsblinkit @blinkit @letsblink @BlinkitCare A feature that isn't followed, support that doesn't respond, and 4 months without a solution. This isn't customer support—it's customer neglect. Please escalate.

[Kartik Gondaliya @GK_Patel_]

@letsblinkit @blinkit @letsblink @BlinkitCare I don't need another apology. I need a fix. 4 months, multiple complaints, ignored delivery instructions, and now support has stopped replying. Please escalate this.

[Kartik Gondaliya @GK_Patel_]

@letsblinkit @blinkit @letsblink @BlinkitCare What's worse than ignoring delivery instructions? Ignoring the customer too. 4 months, repeated complaints, and now support has gone silent. Please escalate this.

[Kartik Gondaliya @GK_Patel_]

@letsblinkit @blinkit @letsblink @BlinkitCare Every complaint ends with an apology, never a solution. 4 months later, support has now stopped responding. Is this your standard customer experience?

[Kartik Gondaliya @GK_Patel_]

@letsblinkit @blinkit @letsblink @BlinkitCare 4 months. Countless complaints. Zero resolution. Today your support stopped replying mid-chat. If this is how loyal customers are treated, your "We're looking into it" means nothing. Please escalate.

[Kartik Gondaliya @GK_Patel_]

@letsblinkit @blinkit Support has now stopped responding in the middle of the chat. I've been waiting with no reply. This issue has been ongoing for 4 months, and every interaction ends with the same apology instead of a solution. Can someone from the escalation team please take ownership?

[Kartik Gondaliya @GK_Patel_]

@letsblinkit @blinkitcare > Hey @letsblinkit, delivery instructions ignored again. Order was left at my apartment’s main gate near dogs/cats instead of my doorstep. Unacceptable hygiene & service.

Order ID: ORD39411293556

[Kartik Gondaliya @GK_Patel_]

@letsblinkit @BlinkitCare

ORD17054844320

Why add “Avoid calling” & “Leave at door” if orders get cancelled for not answering calls? I was in a coding contest and couldn’t pick up. Please follow delivery instructions.

[Kartik Gondaliya @GK_Patel_]

@letsblinkit Hi Team, Thanks for reaching out on call.
But today also I'm getting multiple calls regarding this. There is no benifits to talk with costomer support executive. I'm really disappointed feel day by day.